First of all let me say that I was initially unimpressed with their delivery time. They told us "between 3-5pm" and it showed up at 6 after some phone calls. But here's why this place gets 5 stars (I would give it 6 stars if I could): My grandparents live alone and ordered two refrigerators, I just happen to be visiting when they got delivered. My grandparents took measurements as best as they could, but when the fridges arrived they were a hassle, the one didn't even fit period. Not only did the delivery guys keep a good attitude the whole time (they were friendly and apologetic about being late), but the owner of the store showed up and really worked magic. They helped with turning off the water, they manoeuvred impossible stairways, they took off railings, and doors. And when the one refrigerator didn't fit, the owner rushed to the store and measured all of the models they had. He ordered us the correct one, plans to have it delivered first thing when it arrives, and was generous with the restocking fee.
It really made me happy to see these guys caring when clearly they didn't have to go as above or beyond as they chose to. Especially when I see my grandparents being taken care of with respect.
So while you can probably get the same stuff from Home Depot, these guys are locals and they have heart. So I would highly recommend being patient with the delivery times, because when they get to you they are going to be worth it.
9 years ago (29-08-2017)
Bought a refrigerator 5 years ago. Came scratched, freezer leaking h2o from the get go. Then, the entire fridge/freezer broke, only 4 years old. The ancient, rude repairman that came to service our fridge offered no help, just made us purchase a whole new control panel. He also made me move the fridge for him while he sat in my kitchen and talked on his phone! After spending nearly $400, we only had a 30 day warranty. That should have told me something about their skills/service right there. Well, 9 months later, we had to buy a new fridge. 5 years old, $400 repair, for nothing.
8 years ago (26-09-2017)
Great experience ! Best place to go for appliances !
8 years ago (17-03-2018)
Great service...great experience overall.. always honest about product ...repeat customer over 20 year's
8 years ago (30-09-2017)
An old school appliance shop. With knowledgeable salesmen, that are there to get you the appliance you want/need not what they want to sell you.
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