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Reviews, get directions and contact details for Dunn Brothers Coffee

Address: 405 Canal St Suite 1500, Rapid City, SD 57701, USA
Phone: (605) 721-0600
State: South Dakota
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 8:00 PM
Saturday: 6:00 AM – 8:00 PM
Sunday: 7:00 AM – 6:00 PM

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Reviews
Great place for a quick coffee or a meal. Plenty of room to meet friends and business associates. Service was amazing. They all were very personable and offered suggestions as to menus items, etc.
7 years ago (20-01-2018)
I have been a customer at Dunn Bros since they opened their first location off Omaha St. I have never had a poor experience until today. While waiting for my family to show, I sat and waited a few minutes. I hadn't been there 3 minutes and was completely embarrassed by the manager, Jesse. He approached us asking if we needed anything. I explained we were waiting for someone and would be up to order when they arrived. He said, Ok well make sure you order something. You can't just be here. I said I would. Then he just stood there. His judgemental attitude was very harsh. He made me feel like a leper off the street.I had caused no issues. I am clean cut and don't feel I fit the bum stereo-type. But I was immediately treated like a vagrant. I was mortified. The few tables near us heard his comments and were staring at us. I have never felt so unwelcome at a business in my friendly home town. Ever. I decided to call my family and meet at a different restaurant. We left immediately. My wife asked another employee who now owned the shop. It had changed hands several years earlier I believe. Her name was Diane and she happened to be in the restaurant at the time. My wife explained to her what just happened. She told us we were welcome to stay but I was too embarrassed by what he did to accept her offer. Dunn Bros has lost my business. I will not return. I am in hospitality and Dunn Bros is the closest coffee shop to my place of business. I will urge my guests to go to the Starbucks a few blocks down, even though it is owned by a competing business. I felt so terrible that I immediately decided to review my experience. FYI... The cup I had in my hand was trash from your parking area.
7 years ago (02-01-2018)
1st time we did the drive through it took forever and wasn't good! So like a dummy i tried it again got a chia latte but drove away and took a drink but it was cold! So back through and asked to have it warmed up so the girl gives it back to me and says extra hot latte , drive away and its kinda warm😕
7 years ago (04-02-2018)
Service is friendly! Coffee and food are delicious. Love the new space
7 years ago (27-02-2018)
Very slow, when order was finally ready they didn't call me back to pick it up, left on counter, lukewarm. Disappointed service for a small cup of cocoa in paper cup that was almost $4. Not much better than Swiss Miss. Won't go back. Acoustics poor, 4 of us met and almost had to yell to have a conversation.
7 years ago (02-03-2018)
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