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Reviews, get directions and contact details for Eastern Bank

Address: 6 Traders Way, Salem, MA 01970, USA
Phone: (978) 740-6144
State: Massachusetts
City: Salem
Zip Code: 01970


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM

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Reviews
I went to this ATM to make a deposit after hours (5pm), the machine froze on me while I was making the deposit. The machine locked my card and kept the money as well. I had to come in today to get a new card. My card wasn't even found in the machine so it magically went missing. There was no customer service available, even by phone. I had to call the number on the ATM and press a random option to get a representative on the phone to lock my card. I find it unacceptable, nobody really cared to apologize either. Customer service was nice in replacing my card but overall, not good business.
7 years ago (05-02-2018)
So mad right now, never had an atm dispense cash and then retract it and tell me I didn't remove the cash in the alotted time! What allotted time? There was no count down, no beeping, no warning, I mean when someone forgets their card it starts beeping, but not for your cash. Never again will I use Eastern Bank.
10 years ago (21-03-2016)
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