Economy True Value

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Address: 438 Massachusetts Ave, Cambridge, MA 02139, USA

Phone: (617) 500-1595

Website

State: Massachusetts

City: Cambridge

Zip Code: 02139

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Terrible customer service. I was in the store for about 25 minutes. I noticed one of the employees following me around the store almost immediately. He was never more then ten feet away but never asked me if I needed help with anything or said a word to me. Every time I looked up he would turn very quickly and  fix whatever was on the shelf in front of him. I even went as far as to jump back and forth between aisles four times and each time he followed me. Finally I stared him down and he went away. 

I usually give people the benefit of the doubt. But whether he was profiling me or just a creep it was not a good feeling and I will not be giving them any of my money.

 7 years ago (09-02-2018)

Great location in central carrying most tools, hardware, and home goods. They can copy keys and they have a great selection of organizational products. Staff knows where everything is and is very helpful. It is a little bit more expensive than your bigger chain.

 9 years ago (10-03-2016)

Moved in this past September and come here all the time for basic needs. Small hardware/tool selection but everything I need for my basic house projects. I mainly go for kitchen and bathroom and cleaning stuff and staff always helps me out if I have a question. Don't know why the guy below said they're expensive - most of their stuff is the same price if not cheaper than the big stores nearby.

 8 years ago (08-03-2017)

Terrible customer service very rude and not helpful. Me and my mother needed a certain screwdriver when we asked the guy for help he pointed when I asked him if he could show us where they were he rolled his eyes, sighed and walked down aisle with an attitude and still pointed . He totally refused to help us find the right screwdriver !!! U need to train your male employees to respect woman and learn customer service

 8 years ago (04-05-2017)

As someone living nearby, it's well located and has a pretty good selection, considering the size of the store. Prices are a little higher than I'd expect, but not unreasonably so. Good for a quick stop after work if you need something.

 9 years ago (24-04-2016)

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Economy True Value

Reviews, get directions and contact details for Economy True Value

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