El Cid Animal Clinic

Reviews, get directions and contact details for El Cid Animal Clinic

About

Our facility provides a variety of services including soft tissue and orthopedic surgeries, advanced dental procedures as well as routine oral care. We have an array of advanced diagnostic equipment including radiology and on site hematology analyzers.

Story

Our facility provides a variety of services including soft tissue and orthopedic surgeries, advanced dental procedures as well as routine oral care, wellness exams and bloodwork, vaccinations, emergency care and even house call appointments. We have an array of advanced diagnostic equipment including radiology, on site hematology analyzers as well as access to outside laboratories, telemedicine electrocardiography, board certified radiologists and cardiologists, and a network of specialists in all disciplines of veterinary medicine.

Address: 3006 S Dixie Hwy, West Palm Beach, FL 33405, USA

Phone: (561) 832-7922

Website

ten.tsacmoc@cinilclaminadicle

State: Florida

City: West Palm Beach

Zip Code: 33405

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

related searches: Dr Garcia veterinarian, El cid animal clinic reviews

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Reviews

Really nice veterinary service...extremely clean facility with an awesome staff too...we stopped by on the way to the Bahamas by yacht to get proper documentation to let the dogs enter into the Bahamas

 7 years ago (03-05-2018)

One can only hope that the care given the animals far exceeds the terrible service owners receive from the desk staff and technicians. I concede that pay and available qualified candidates my limit the pool of quality personnel available, however, the present choices are woefully lacking in compassion, verbal skills and the basics of listening before just repeating the same answers. I suggest experimenting with high pay to access a better gene pool.
I insisted the practice of requiring prepayment of the minimum of the most catastrophic results, in lieu of the prepayment of the most minor results, is not a true payment of a minimum. That statement got a response of “Huh? Let me check”. I was informed that the minimum of the maximum was necessary. So of course I prepaid the wrong amount in a process that doesn’t provide a receipt or a view of the payment you’re authorizing! I questioned the practice and was told, “That’s our system.” How could that possibly make it right?
Of course, the minimum procedure was only necessary for my pet so I received a credit. I again had to sign an electronic pad that didn’t show the invoice I was signing. When all was done I received an invoice with a negative balance. I asked how I was going to receive an insurance payment for a negative balance. The response was, “It will be okay, that’s how our system works.” In what universe is that answer acceptable? I stated that I couldn’t imagine how an insurance company could pay on a confusing bill. I was told by the technician that, “We don’t never have no problems with insurance.” Of course my insurance company didn’t pay my claim showing a zero balance. Only after the denial and my explanation of the moronic practices of El Sol Animal Clinic was my claim reexamined and paid. The claim adjuster said he had never seen such a confusing statement.
My dog, however, seemed satisfied even though desk staff forgot to give me her medications for which I was charged!

 8 years ago (19-01-2018)

The doctor takes the time to explain everything in layman's terms.  There's usually a wait time, but for the prices they offer, it is to be expected. You can tell the team loves animals. Also, if you're a customer, sometimes there's a photographer that comes in to take photos of pets. Vasi (the photographer) is INCREDIBLY gifted and also passionate. Look at my baby, I love this place. If I could give them 10 stars, I'd give them 12

 8 years ago (12-07-2017)

Dr. Garcia was amazing!  He gave me multiply options (both medical and holistic) for my dogs care.  It is clearly evident that he is concerned about his patient's wellbeing.  Highly recommend visiting the clinic.

 8 years ago (30-10-2017)

My best friend Wazoo has been seen by Dr. Xavier Garcia, DVM.  Aproxamatly 7 times in the past 5 months for various problems, one of which several other vets had not been able to solve ( a chronic fungal infection in his paw) after isolating the pathogen a creative solution was found after some consideration and research by Dr. Garcia. I have found him to be a considerate, compassionate, and exceptionally competent the physician. Highly recommended. (I have worked as a veterinaria technician and am currently a surgical technician).

 8 years ago (22-05-2017)

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