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Reviews, get directions and contact details for El Pollo Loco

About

Authentic Mexican Grill known for its signature citrus-marinated, fire-grilled chicken and Mexican-inspired entrees.

Story

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Address: 31783 Castaic Rd, Castaic, CA 91384, USA
Phone: (661) 294-5221
State: California
Zip Code: 91384


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Reviews
I was second in line. 5 in back of me. I was served my food after the 5 behind me. Only to have my food be only warm and not hot. This is the 3rd time, I've been served my food after others. I would understand if the orders were small. But that's not been the case.
8 years ago (11-07-2017)
When it comes to El Pollo, this ones pretty average. It's food is good, but nothing fantastic. The staff can be nice, but more often than not they really just don't care, they just give you your food and send you on your way, bright side is they basically never get your orders wrong. They could use some work on the cleanliness though.
8 years ago (20-05-2017)
Always out of tortilla soup! Chicken a bit dry on occasion and I always have to remind them for the condiments that are supposed to come with certain items. Still one of my fav take out locations even though I clean the salsa bar every time I am there, maybe I should go work part time just to keep tidy and smile at people!
8 years ago (27-05-2017)
Food was good, service was also good. I do think a couple there got confused on what bathroom was for both guys and girls and a dude came out of the girls only bathroom. Needless to say I didn't use it.
8 years ago (10-06-2017)
They left me in the drive through for 15 minutes. It took 30 minutes to get my order correct. Yes, they even forgot a part of my order.
8 years ago (03-06-2017)
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