Elements Massage

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Experience the Elements Way®.

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At Elements Massage, not all massage is created equal. We strive to offer the best therapeutic massage tailored to each client's individual and specific needs, at affordable prices, in a relaxing and rejuvenating environment.

We specialize in all different types of massage work including sports, deep tissue/trigger point, prenatal, hot stone, and Swedish massage. Furthermore, we offer a unique Wellness Program that offers clients savings and exclusive offers that can be extended to friends and family, all with no joining or cancellation fee. Come in and experience the healing power of Elements today!

Address: 3005 S 108th St, West Allis, WI 53227, USA

Phone: (414) 455-2715

Website

moc.egassamstnemele@sillatsew

State: Wisconsin

Zip Code: 53227

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Reviews

I'm a member of their wellness club so I usually go once a month. Every time I go I get a great massage, but this time I had someone by the name of Heather and her hands felt like heaven. She was able to work my whole body in 90min, plus she was polite and professional

 9 years ago (29-11-2017)

Had an excellent 2 hour massage with Heather today. I am a one hour wellness member and had an extra massage to use from a month I could not get in. I was not sure if increasing to 2 hours would make a difference, but I feel like the extra time allowed my whole body to relax and I think going to Heather was just what I needed. I absolutely love her! She is so passionate about her job and making sure that her clients get the most out of their time. She is very positive and I always leave feeling energized and happy! She works very hard to make sure each massage is personalized on an individual day basis, depending on where I am feeling sore and adjusts her pressure naturally to allow the muscles to relax. Additionally, she is so easy to talk to and has excellent communication skills. She has a passion for her job and you can tell she enjoys what she does. Heather has true talent and is an asset to Elements West Allis!

 9 years ago (10-04-2017)

My partner and I signed up for a couple's massage in March.  The massages themselves were fine.  We were talked in the Wellness program, basically the same as a gym membership where you pay ahead for a monthly massage and get a discount.  I had $178 (2 $89 massages) deducted from my account on 4/15, the same day we had a couple's massage scheduled, an early birthday present for him.  We were notified about two hours before the massage that one of their employees didn't show up to work and they hadn't heard from him so they'd have to cancel our appointment.  Fine, we rescheduled for Tuesday, 3 days later.  Tuesday I received another phone call again cancelling our appointment because an employee couldn't come into work.  These were different employees.  At that point, I requested to cancel our membership and asked for a refund of the money we already paid.  Clearly we can't count on a scheduled appointment.  We both work 60 hours a week, rearranged our work schedules, and arranged a sitter so we could make these appointments happen, and we simply can't afford to go through that any more.  Especially when the receptionist who called us to cancel the second time said "yeah, we have a lot of personal/family issues going on right now."  When I requested cancellation of the membership and refund of our deposits, she said I'd have to talk to a manager.  Who was also out sick.  I left a message for him the next day, and two days later he called me back.  I was offered a hot stone upgrade.  Really?  More time was spent defending their employees absence than recognizing a client's frustration and inconvenience.  I'm sorry one employee had a family death and one was ill.  I'm not mad at the employees, I'm mad at management for not having the simple human understanding that I can't keep rescheduling.  I wasn't asking for reimbursement or anything free, just didn't want to do business with that company any more and wanted my deposit for massages not used given back.  Apparently there's an owner named Shannon who speaks to clients through the manager Raymond, as I never received a single communication from her.  "The owner said" "The owner told me".  Despite my requests to speak to her and messages left for her, they clearly decided I wasn't worth her time, as I've never received a response.  In the end, after over a week of back and forth, the manager agreed to cancel my May deposit, but refused to refund my April deposits. I'm still stuck paying $178 for massages that I have clearly no choice but to use, at a company I don't want to do business with.  I plan on using them at another location NOT associated with these employees/managers, then forget I ever tried to do business with Elements Massage West Allis.  Way to turn a relaxing experience into a stressful headache.

 9 years ago (26-04-2017)

Everyone was friendly. Location was easy to get to. Price is affordable and the massage was wonderful

 9 years ago (09-10-2017)

Alexis was very professional and respectful.  She was intuitive during the massage treatment, and gave recommendations/suggestions at the end of the session.  Highly recommended. Front desk staff was welcoming, courteous and knowledgeable as well.

 9 years ago (24-07-2017)

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