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Elements Massage

  1. New Jersey
  2. Covina Spa

Reviews, get directions and contact details for Elements Massage

Elements Massage

About

The Elements massage therapists in Nutley listen to your needs and employ the proper techniques to deliver a truly therapeutic experience.
We invite you to experience the rejuvenating benefits of massage therapy today!!

http://elementsmassage.com/Nutley

Story

Elements Therapeutic Massage is a place to relax,
heal and help reduce body aches and pain so you can enjoy life.
We are a therapeutic studio that customizes each massage to each
individuals needs.
Call us today and set up an appointment!!!
You will not be disappointed.

Address: 244 Franklin Avenue, Nutley, NJ 07110, USA
Phone: (973) 542-8449
moc.egassamstnemele@rgmyeltun
State: New Jersey
City: Nutley
Zip Code: 07110


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info
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Reviews
Elements Massage in Nutley has some of the worst customer service I have ever experienced. I was a member here for almost a year. The first 3 times I went for a massage it was great. Damen was always great! It is a clean place. The women at the front desk was very helpful. She stamped my member card twice as she should of. I never saw her again after that visit and dealing with the other women at the front desk was a horrible experience. Getting 1 stamp after my visits for the same services. Making my appointments and putting me in as a standby. Not texting me reminders about my upcoming appointments. Instead of my usual 90 minute massage, I was only scheduled for 60 minutes. The manager Emily is very unprofessional and not helpful at all. She admitted to the mistakes with the stamping of my member card and left me a card with the missing stamps that I would pick up on my next visit. At the next visit they had misplaced the card and I was told there was nothing they could do about it. The membership is frustrating. Sometimes I would leave there more stressed then when I arrived. With them billing your credit card every month it seems impossible to receive a free massage when you fill up your membership card with stamps. If I ever go back to this place it would be for the great service that Damen provided but I will never become a member again. While I was there waiting for my last massage another member had the same confusion about her stamps and another person called up the women at the front desk and she repeated her name, credit card number, expiration date, and maybe even the security code out loud for anyone in that room to here, which I thought was very unprofessional.
7 years ago (24-04-2018)
The front desk staff and massage therapists are very professional! I had a great experience and can’t wait for my next massage!
7 years ago (25-03-2018)
Very clean and professional! I run a car dealership in fair lawn NJ and am always tense and stressed out! Catherine is very knowledgeable and extremely professional and gets my body feeling just right! After leaving Elements I feel like a new man ready to get right back to work refreshed! Go see her ASAP! FYI - they have a great monthly plan without the hassle of signing contracts which make this place perfect! I'm extremely satisfied! Thanks Again, John Sweeney
8 years ago (23-05-2017)
The customer service in this particular location is atrocious!! They reschedule your appointment when it's convenient for them. Hello I'm the one paying this membership! UNACCEPTABLE! They change your appointment time and expect for you to be okay with it! NO it's not OK! My schedule is just as crucial, if I schedule an appointment for a specific time there's a reason. I shouldn't have to ellaborare on my personal itinerary and rearrange my schedule to accommodate other clienteles that changed there massage session last minute... just because they're trying to fill in open slots in there schedule due to a cancellation. Unfortunately, I have only one positive review about this Nutley location. The massage therapists are great wish I could say the same for the receptionists. I cancelled my membership, but get this I still had to pay a one month membership fee for the following month. Why should i have to pay the following month membership fee when I'm giving them ample notice about cancelling my membership. Who in their right mind would pay almost $100 for a monthly membership and tolerate the incompetence, sarcastic, unacceptable customer service this particular facility/location has to offer. There are plenty of massage facilities to choose from no need to tolerate the BS! Later Elements Massage!
8 years ago (04-10-2017)
The service and staff were excellent! I received my massage from Dulce and she was GREAT. I was fully relaxed and felt awesome the next day! I will be there next month.
8 years ago (22-09-2017)
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