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Reviews, get directions and contact details for Embassy Suites by Hilton Cincinnati RiverCenter

About

Covington, KY hotel perfectly positioned on the banks of the Ohio River, overlooking the Roebling Bridge and downtown Cincinnati.Please visit our website http://www.embassysuitesrivercenter.com/

Address: 10 E Rivercenter Blvd, Covington, KY 41011, USA
Phone: (859) 261-8400
moc.notlih@sd_vcgvc
State: Kentucky
City: Covington
Zip Code: 41011


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Under construction but not an issue. Room was really nice with updated bathroom. Staff very helpful and friendly. Made to order omelette was tasty!! Will stay again if I'm ever in the area. Can't wait to see the finished updates
7 years ago (05-03-2018)
May have been a nice place about 30 years ago! It shouldn't even be open because the entire first floor is shut down for construction. Of course they didn't disclose this when booking. The picture shows the view from the balcony with tarps draped across the entire first floor. The room is dirty with giant stains in the carpet. We left for the day came back at 7 p.m. and the room wasn't even cleaned, when I went to the front desk to inquire why? they responded.... we're short-staffed and we'll get there soon. When I tried to take a shower the hot water ran out within 2 minutes. The only positive thing I can say is that the staff is friendly. This critique is about the hotel property itself.
7 years ago (08-04-2018)
I wish there was an option for zero stars! DO NOT WASTE YOUR TIME OR MONEY COMING HERE UNTIL AFTER JULY 2018! Everything is torn up! The attrium is a mess! Our toilet stopped up! We had zero hot water for showers so my girls couldn’t wash the chlorine from pool from their hair. The cocktail hour was moved to a small room that was too crowded to find seating. The carpet in our room had horrible stains. We just wanted one night away and it was like a Steven King movie!
7 years ago (29-03-2018)
The location of the hotel makes it easy to get to events down town. The staff was very helpful and breakfast was exceptionally good. The hotel is a bit dated and needs renovations and maintenance to keep current. Entry from the garage needs modification so it is easier to get into the hotel. Carrying bags up a flight of stair is not reasonable. We were told there was a path to avoid the stairs but were not able to find it.
7 years ago (23-12-2017)
The hotel was being remodeled. The website warned that the lobby was being renovated so we were shocked at the scope of the remodel. The room was clean and comfortable. We paid a little extra for a riverside room and were very happy with that upgrade. Due to the inconvenience of the remodel, cthe hotel provided an extra Breakfastppointing as they weren't keeping up with the refills of food or utensils. The man making our omelettes was so pleasant and busy! One of the wait staff was rude to my son. When I asked another waitress what her name was she approached us and was still a bit rude but seemed sincere when she apologized to my son. Overall, I think this hotel will be beautiful when it is completed. The location is convenient. The river/city view is incredible.
7 years ago (01-04-2018)
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