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Reviews, get directions and contact details for Enchanted Florist of Palos

Address: 12940 South La Grange Road, Palos Park, IL 60464, USA
Phone: (708) 949-0499
State: Illinois
Zip Code: 60464


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Reviews
Flowers arrived a day late and looked dry. When I pointed this out, I was told to "try water". Not florist quality, and issues were not handled professionally or courteously.
8 years ago (02-05-2017)
I have been ordering flowers from Enchanted Florist for 10 years and have been happy every time! Keep up the awesome work. KK from ITEX
8 years ago (31-03-2017)
We were unable to make it to a funeral and called to have a fairly expensive arrangement sent to a funeral home with our condolences and apologies for not being able to make it. We were assured that the flowers would get there and never showed up. Not one person that was at that funeral saw them. When I called to see what was going on and why did they not arrive, I kept getting the run around. I was humiliated and looked like a liar to my friends and family. Was never given a call back from the florist. Nothing. I will never again use these awful people. This was an extremely difficult time for my family and these people just made things worse. Thank u but no thank u. 👎🏼
8 years ago (09-09-2016)
Don't let 1 star fool you on this review, I tried to give them an absolute zero on customer service and a zero as a business. I ordered flowers for my wife's baby shower and the florist, whomever I dealt with at this so called company, said he could have them delivered by the shower start time. I arrived to my wife's baby shower near the end and the flowers were still not delivered. All the guests were leaving or had left, and the shower was over when I had to call the florist and ask where he was. His shop was right next door to where the event took place and he failed to deliver the flowers on time or at all, so I requested a refund, but have still yet to see the charges reversed. I've contacted him several time via phone, text message, and I've even stopped by the shop to get the charges reversed for flowers this so called company NEVER delivered but still charged me. Not impressed, and not very happy with this business.
10 years ago (16-06-2015)
Awesome, they provided us with a few wreaths and some garland. They were so helpful and responsive. I will definitely use them again. I love doing business with companies that really care.
10 years ago (27-11-2014)
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