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ENT Carolina

  1. North Carolina
  2. Shelby Doctor

Reviews, get directions and contact details for ENT Carolina

ENT Carolina
Address: 1180 Wyke Rd, Shelby, NC 28150, USA
Phone: (704) 487-9100
State: North Carolina
Zip Code: 28150


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Reviews
I will not use these people again..They make you pay your copay just to get past the front desk into the treatment area. Then bill you again for whatever service is provided. Because of my experience here I will have my own personal policy. I will have all cost explained to.me before allowing treatment. I will ask for a cash price versus filing on my insurance. Any medical provider who refuses to do so will not see me as a patient. I will get up and walk out which is what I started to do in the first place here. Never again will a medical provider hold me hostage. Carolinas Ear Nose Throat I hope you are this. One star is even too much here.
8 years ago (02-05-2017)
A lot of people seem unhappy with this place but I've found them to be kind and helpful. The appointment fee is a bit high, but the service is worth it to me. My doctor truly cares about my condition and goes the extra mile to try to help. I'll be heartbroken to leave this practice for another specialist.
8 years ago (16-06-2017)
Horrible! Asked them before treatment if they took my insurance. The co-pay was $50 which I paid. Later I received notice from my insurance company that they refused payment. Contacted their office. Was told not to worry about it that they were having trouble with billing. Later I received a bill from them for over $400.00. Called again. Was referred to to billing in Gastonia office. The woman was very rude. Told me that my particular insurance plan was not covered. She also said that it was my responsibility to know that my plan wasn't covered. So, according to her, even though they told me that they took my insurance, it was still my fault for not contacting my insurance company first. Never again
8 years ago (23-07-2017)
So far not very impressed. ..arrived 20 min prior to apt, check in was slow and not very friendly. Still sitting in an exam room almost 30 min after apt time. ... Zzzzzzz
8 years ago (29-06-2017)
Make sure you check ANY bill you receive from them. According to the receptionist, their system automatically sends you a bill even when it is paid for at the time of service. Very poor business practice to mislead patients and make them think they haven't paid a bill, but in fact they did. I paid prior to the allergy drops being mixed, as required or they will not mix your drops. However, they still sent me a bill saying I owe them $225, but when I stopped what I was doing and wasted my time calling, they did go in and change it. Obviously the receptionist cannot change the system, but I do hope someone in management sees this and makes the necessary changes.
9 years ago (24-10-2016)
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