Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 55 Davis Straits, Falmouth, MA 02540, USA

Phone: (508) 540-7784

Website

State: Massachusetts

Zip Code: 02540

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 9:00 AM – 3:00 PM

Update Info

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Reviews

totally love enterprise - they pick you up at the ferry and always provide the best in customer service. i m bummed however, about the new no -paperwork policy. apparently they have ditched their printers and gone completely 100% digital, which does not work for those of us who don't travel with a smartphone. no paper contract with rental info or emergency numbers. glove compartment totally empty - no vehicle user manual - or even a copy of the registration. i do not think this is a good policy and hope it changes in the future.

 8 years ago (04-01-2018)

Every enterprise employee I've met or spoke with on the phone has ALWAYS been wonderful... until I went here. I'm a loyal costumer, I rent 1 to 3 times a year. I've never ever had any problems, any complaints. Never any issues, never left and felt like crying. But my experience here was so horrible, I don't know if I'll ever rent from any enterprise ever again. I left almost in tears. I'm disgusted with the way the staff spoke and handled business. I'm extremely disappointed that people like that even work for this company. I was completely caught off guard. In the past 5 years I've rented probably 12 or so cars. I don't recommend going here. I'm not going to go into detail but I'm 100% sure any other enterprise you go to will have way better staff then this one does. I, personally, don't think I'll ever do business with enterprise again but I urge anyone who is to pick a different location. You'll find the normal kind of staff I've come to expect from enterprise.

 8 years ago (31-07-2017)

STAY AWAY FROM THIS BUSINESS! They take $250 deposit. Agent said it will be deposited back as soon as I return the car. At this time, money is still not re-credited!!! Customer service on the phone told me it will take 7-10 business days to re-credit my account. Now, some other district manager say it will take 48 hours. So three people tell you three different versions. All so that they hold on to your money!!! The very fact that they DO NOT SAY ANYTHING about it at the time of rental, even LYING and MISLEADING about it is UNLAWFUL and FALSE ADVERTISEMENT! *Car was not clean by the way*. WORSE business ever! Other rental places in town are much more professional and have better car selection.

 8 years ago (08-08-2017)

It might be too early to make a statement in regards to my last rental. I do have another rental scheduled for today, so I will be able to speak directly with the manager at that point.
At this point, BY MY RECORDS I HAVE BEEN CHARGED FOR AN EXTRA DAY. I will speak with the person in charge first before I want to post something that may not be true !!
I will return to this site later  .....
Thank you for your concern  !!!

 8 years ago (01-09-2017)

Pick up always on time; service reps try very hard to make all aspects of the rental go well and they work to be ure you do not spend more than is needed.

 8 years ago (21-08-2017)

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