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Erlanger Veterinary Hospital

  1. Kentucky
  2. Kentucky Veterinary Care

Reviews, get directions and contact details for Erlanger Veterinary Hospital

About

We strive to provide the best possible medical care for our patients in a kind and compassionate environment.

Address: 3414 Dixie Hwy, Erlanger, KY 41018, USA
Phone: (859) 727-2046
State: Kentucky
City: Erlanger
Zip Code: 41018


Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info
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Reviews
We have been customers here for 4 years now. The staff is very caring and concerned about our cats. They clearly understand how much our cats mean to us. The staff is very knowledgeable and take all the time needed to answer our questions. Oh and they have a great facility.
7 years ago (18-03-2018)
The best place! They care for my three dogs with love and care. I call last minute and they always seem to find time to fit my dogs in.
7 years ago (26-02-2018)
This business estimated that my dog's procedure would cost $850-$1000, this after they'd already performed a non-invasive procedure that failed, costing me nearly $500. I begged them to let me make payments; after paying for the first treatment, I simply couldn't afford to pay another hefty sum all at once even after increasing my work hours to provide the care my dog needs. It's now been two weeks since we've spoken about the next step in my dog's treatment, my dog has gone elsewhere and had the procedure performed for less than half the lowest cost estimated, and I've still not heard back from them about the possibility of making payments! To their knowledge, my dog could be in extreme pain at this point, and they haven't even taken the five minutes to return my phone call!? High-quality care does not equal high-quality people. I truly believed that they'd show compassion after I repeatedly told them that the failed initial procedure had drained my bank account -- but instead of rallying to my dog's side to provide the follow-up care that she so desperately needed, they just didn't. I called again and again, and I waited, all the while in a panic, to hear back from them. I am disgusted at how we were treated once they realized that I wasn't wealthy enough to pay what I now know was double or even triple the price quoted to me by several other clinics. They'll have a million excuses and explanations as to why this happened, I'm certain, but the bottom line was the bottom line: MONEY. Greed and arrogance make people do really awful things. They do, indeed, provide quality care, so if you are experiencing an emergency and have nowhere else to go, I can say with certainty that they'll provide care first and ask for money after... but if you're simply looking for an actual human to treat you like an actual human, and if you're the least bit trusting of them and naive like I was to their motives, they'll take you for all you're worth in the process. They won't suffer one bit from losing just one client, like me, who could barely afford their services anyway -- but I suffered, and my dog suffered, because we couldn't easily drop a grand at the drop of a hat. Nobody, human or beast, deserves to be made to feel this way.
8 years ago (06-10-2017)
Called and talked to a receptionist about my pets medical emergency and she was no help in trying to get me in. Even if we could get in 25 deposit fee AND then 68 Office visit!!! That’s not including any treatment what so ever !! It’s all about the MONEY here. People there are vets like Noah’s ark that I got into for only a 70 total after medications for my animal! Would not recommend this place to anyone. Rude and greedy.
7 years ago (15-03-2018)
Quick, clean, friendly, and caring! This is a vet you can trust to take care of furry family members.
7 years ago (26-02-2018)
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