European Wax Center

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Address: 90 Pleasant Valley St, Methuen, MA 01844, USA

Phone: (978) 237-4362

Website

State: Massachusetts

Zip Code: 01844

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Reviews

I'm speechless with how unprofessional the manager was,  "Jennifer " all I can say is WOW!!! NEVER have I've come across such Rude and unprofessional person.. she shouldn't be around people is she's going to act like a rabid animal.. and trust me I'm being kind to describe her!.

 8 years ago (19-11-2017)

CRISTINA WAS THE BEST SHE MOVED TO A PLACE IN BOSTON STILL SEE HER 😊

 8 years ago (07-10-2017)

Sometimes the staff are rude and stand off-ish. Especially on the phone. But the wax specialist Gina is great. I will always go there just for her. 

 8 years ago (27-03-2017)

**As a follow up to my original post, the manager did call me and apologized profusely. She was very nice and understanding. She offered me a full refund and a complimentary wax, which I turned down just due to the fact that my due date is here and I wouldn't want to be a no show for someone. Corporate sees all emails first and never sent her my email, so she is not at fault for not reaching out sooner. It was a pleasant phone call and I am happy that we got to discuss what happened.

NEVER GO TO ANY EUROPEAN WAX CENTER EVER!!!!! I went in for a Brazilian and upper leg. The girl working on me was unprofessional, even dropping the F bomb multiple times. At 38 weeks pregnant she asked me to lie on my stomach!!! She clearly had not been trained properly, I know plenty of pregnant women who get waxed and am certain proper technique with pregnancy is taught at other professional waxing places. This girl skipped the entire back of my legs and left patchy areas to my bikini and front of my legs. Being very pregnant I could not tell until I got home and my fiancé inspected me. When I called to complain I was told I would have to have the same girl "do a touch up". It is not a touch up, it's called doing your job. And they couldn't have me come in for three days. When I asked to speak to a manager I was told no one was there. Since it seems to be impossible to get ahold of a manager I wrote an email to both the Methuen location and headquarters asking for a full refund. That was a week ago and I have heard nothing back. I had been going to EWC for quite some time, recently moved and decided to try a different location. Thanks to their unprofessionalism and lack of response I will never go to any EWC ever again and will make sure no one I know wastes their time or money there either!

 9 years ago (16-12-2016)

Fabulous work.

 9 years ago (24-12-2016)

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