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Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

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We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 12000 SE 82nd Ave, Portland, OR 97086, USA
Phone: (503) 659-3558
State: Oregon
City: Portland
Zip Code: 97086


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
I just had the most unacceptable experience at your Clackamas Town Center (Clackamas, OR) location at 12:30pm on 4/12/17. The store is in a temporary location so I definitely understand if you're in the middle of a transition but a few things that occurred were so unacceptable I will never shop there again. 1. My grandmother and I were the only two customers inside of the store. We spent 35 minutes trying to find the perfect outfit for an interview without even a greeting or offer to help. The two ladies stood at the front counter chatting. 2. When I wanted to try something on no one was working the fitting room so I walked up to the front and asked if I could get some help in the fitting room, the ladies told me to "just go in." There were items already in every single dressing room and no one was attending to the rooms. 3. Never once was I asked how anything fit or if I needed a size. Thankfully I had my grandmother to help me and grab sizes. 4. At the time of payment I politely asked for a garment bag since I will be traveling with the TWO ITEMS I purchased for a total of $120!. That is not cheap apparel, and I would think if a very frequent customer asked for a garment bag you could spare ONE. Two different ladies told me no. I told them that's very unfortunate because I have spent thousands in Express and all of my suits are from there and I own at least 5 not including all the tops and shoes and dresses. I purchased dress pants and a shirt, and they could not give me a garment bag. I spent $120 on two things at a store that doesn't even ask if I need altering, sizing, or even a smile/hello? I am returning it all and will NEVER be back. This is unfortunate because now I will spend double at Nordstrom for my suits but it's worth it because they provide a little thing called CUSTOMER SERVICE.
8 years ago (12-04-2017)
Would not accept returns of brand new unused items - they claimed items were used when in fact they were not, and even had tags on. Bad customer service. Never got treated like this at Express before.
8 years ago (24-11-2017)
Came for a security detail. Was pleasantly surprised at the quality of the clothing. The staff are a real group of characters, unlike a lot of other stores I've been to, the staff here actually have a sense of humor. I witnessed a couple of them making jokes with each other. Very helpful and incredibly personable. I will very definitely have to come out again in my free time to shop here. Great prices for the quality of the products.
10 years ago (03-08-2015)
One of my favorite stores to buy clothes.
8 years ago (09-05-2017)
great selection!
9 years ago (06-06-2016)
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