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Extended Stay America Minneapolis - Eden Prairie - Valley View Rd.

  1. Minnesota
  2. Eden Prairie Lodging

Reviews, get directions and contact details for Extended Stay America Minneapolis - Eden Prairie - Valley View Rd.

Extended Stay America Minneapolis - Eden Prairie - Valley View Rd.
Address: 7550 Office Ridge Cir, Eden Prairie, MN 55344, USA
Phone: (952) 941-1113
State: Minnesota
Zip Code: 55344


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Reviews
The first room they gave us was on a floor frantically smoking cigarettes in a room that smelled of pee! The second room we had was messy. No maid! The third room was reasonable ... The shower did not work so we did not shower, everything was dirty with an unpleasant smell! Luckily we came and closed for a short time. And that's not all, when we paid they did not give us a receipt and we remembered it at the exit, I asked for the receipt for payment and I saw that they charged us at prices that were completely different from what we were told (they told us $ 62 per night and instead charged us $ 69.99 for the first night and 79.99 for the second night) No tax. I did not understand what these prices were, and when I asked the receptionist they said they did not know and only the manager dealt with it and he was not here. There's no one to talk to! I left a phone number and still waiting for them to come back to me! Do not recommend anyone to get to this revolting place! This place needs to be shut down immediately!
7 years ago (04-12-2017)
Very Rude older African American lady in the afternoon sighed every minute, had a bad attitude & acted like she didn't want to be there or help anybody. I had a crew of legal working Latinos that mainly spoke good English and she showed them signs of disrespect. Our company spends thousands on hotel services including this one. Hotel sticks horribly like spoiled indian food. Toilet seat had dried up urine. Toilet wax ring has a Leak. I informed the front desk. She sighed with an attitude. Never got fixed. Was told we would receive kitchen appliances and hardware. never happen. Was a part of the deal??? Bathtub Has mold in certain areas. I could continue. I give hotel 1/5 star rating. I have stayed in many hotels. this one was the dirtiest and most poorly ran.
7 years ago (07-09-2017)
Went for stay due to job nd it wasn't like any other location I've been too. I compare this to the Bloomington location where Olan I think his name is works at. That man is smug, rude,lies, n goes against policy. He doesn't belong in customer service as I was informed that he lied to us requiring a cash dep yet I paid to stay thru priceline already. Trash straight trash he belongs picking it up in the parking lot vs talking to people.
7 years ago (05-12-2017)
Waiting in the lobby right now. Me and a few other customers have called and theres been nobody here for 45 mins. The night guy just disappeared or doesnt care.
7 years ago (17-12-2017)
These people only clean your room once a week. When you are gone they come into your room and go through your personal property and luggage and take things. The management and most of the staff are racially prejudice against white people. The only 5 star rating I could find for this plae was made by the manager and he goes by a different name than what is on his badge. Th I s place has a bad odor and if you read past reviews you can see this has been going on for years.
7 years ago (27-09-2017)
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