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Reviews, get directions and contact details for Extended Stay America - Philadelphia - Plymouth Meeting

Address: 437 Irwins Ln, Plymouth Meeting, PA 19462, USA
Phone: (610) 260-0488
State: Pennsylvania
Zip Code: 19462


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Reviews
This review is not of the accommodations at all. It is about the shady charges that appeared on my husbands credit card after staying at this facility. My husband is a medical student and stayed in this hotel while taking his level III boards exam. They charged him for a "smoking fee"... funny thing is he has NEVER been a smoker in HIS ENTIRE LIFE. I called and spoke to the general manager. When I asked her to provide me the evidence (she said she took a picture), and that I would gladly pay the fee if it was applicable I was told that she "probably no longer has the photo, I don't keep them long".... CONVENIENT. She then told me that she "verified" the evidence herself and she just doesn't go around charging smoking fees to people. HIGHLY UNLIKELY again as my husband has never smoked anything in his life! I would never recommend this location to anyone, and definitely not any of his classmates/future classmates who may be in the area for their boards exams. If you want shady charges on your card for fines that are not even applicable, stay in this hotel.... My advice is to book a room elsewhere!
8 years ago (27-12-2017)
The service is outstanding, the hotel is beautiful and clean. Fantastic laundry room, dining and lounge area. Professional staff and Ms. Mary the GM will melt your heart. If your looking for a place just like home it is here they treat you so well and very detailed in making your stay comfortable.
8 years ago (01-08-2017)
It's fair can be better ..breakfast supposed be there..
7 years ago (09-01-2018)
This place was terrible. I wish i can give it 0 stars. We saw about 6 rooms and none were cleaned. We ended up leaving and stayed at a Hyatt
8 years ago (18-10-2017)
Very nice women. She helps EVERYONE!! Always kind & considerate.
8 years ago (04-11-2017)
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