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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

  1. Virginia
  2. Chantilly Lodging

Reviews, get directions and contact details for Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
Address: 12055 Lee Jackson Memorial Hwy, Fairfax, VA 22033, USA
Phone: (703) 267-6770
State: Virginia
City: Fairfax
Zip Code: 22033


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Good just to sleep and go. Room cleaning once in a week, they are not even proving water in room. There is no drinking water fountain or filter. Only option is tap water.
7 years ago (20-04-2018)
The desk staff is lazy and like to act like they don't speak English when it's somthing they don't want to deal with. The room I stayed in had to be cleaned by my wife be for we could even sleep there. I like the fact that it's animal friendly but that doesn't make up for lack of service. The breakfast isn't any kind of selection and you have to make a mad dash for a cup of coffee since they only leave it there for an hour. In conclusion the room is not worth the money and the staff needs training or to find a new job. If I could put half a star I would.
7 years ago (25-02-2018)
This is a great place... good location... very clean... very comfortable... nice place to bond with that special person in your life.
8 years ago (14-11-2017)
I have been staying here. This is my 3rd week.everyone is friendly.Amita,utsav,ather,nirajan,bhuban,hemanta, everyone is friendly.
7 years ago (07-02-2018)
Due to the fact that I travel extensively and stay in hotels on a weekly basis as a result of my job, I usually don't take the time to write reviews. However, I must take a moment and acknowledge the staff at this location for what in my opinion has been the best customer service I have come across in a very long time. From the moment I arrived and it was very late and obvious that it had been a long day, the Front Desk associate Utsav I believe his name was did his best to make the process smooth and as quick as he could. The room had the basic ammenities one expects to find in a budget style hotel and it was clean and comfortable. What stood out to me was the next morning every member of staff I came across took the time to stop and actually smiled and acknowledge me with a cheerful good morning. This was also noticed later on during the afternoon when I returned. As I mentioned, the hotel is clean and seems well maintained, but I could say the same about many hotels. Where the difference lies is the staff and the way they appear to be happy to help you and not give the impression they are doing you a favor. I must say kudos to the management team for doing whatever they are doing because the entire team seems to be on the same page as far as providing A+ customer service.
8 years ago (02-09-2017)
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