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Reviews, get directions and contact details for Extra Room Storage

Extra Room Storage
Address: 1 Elm St, Waterbury, VT 05676, USA
Phone: (802) 244-7475
State: Vermont
City: Waterbury
Zip Code: 05676


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Seriously horrible experience. We are one of the unfortunate people who have had to have a long term storage unit. We have had ours for 10 YEARS. The one time that we were more than 5 days late we received a threatening letter that said we would be locked out if we were any more than 17 days past due. You read that correctly. 17 DAYS. When I called about being several months ahead of schedule over the summer and this being our first delay due to a bank switch over I was told there were several charges that were tacked on. We paid two full months at that time and all the fees. Fast forward a month later when we go to use our storage unit and our key won't work. We go to the office that is supposed to be open until 4/4:30, depending on google or yelp, and they are closed. This was at 3:15. Unreal. Do NOT use extra room and storage.
8 years ago (30-05-2017)
Convenient close to the highway decent price friendly service
9 years ago (06-10-2016)
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