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Reviews, get directions and contact details for Extra Space Storage

Extra Space Storage

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Store your belongings at Extra Space Storage on 190 Willow St in Waltham, MA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Address: 190 Willow St, Waltham, MA 02453, USA
Phone: (781) 642-9992
moc.ecapsartxe@6370caf
State: Massachusetts
Zip Code: 02453


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Reviews
I have had my valuable possessions stored with Extra Space Storage in Waltham since 2001 while I have been on a post-retirement adventure. Norbert Ferris is the most amazing and helpful manager there is and always "goes the extra mile" for me. He is always friendly and helpful. This has made a huge difference to me. I HIGHLY RECOMMEND Extra Space Storage and Norbert! Bravo!
8 years ago (16-11-2017)
If you want to have a zero balance and close your account here, then be prepared to be scammed and charged the next 6 months, then turned over to collections for $1000.... Then go here. Norbert said everything was closed on our account and that he wanted the lazy boy chairs and other items that I left FOR HIM, JUST LIKE WE AGREED. I am sorry that I gave my precious items to Norbert, I thought he was sincere in everything he told us. I would of taken them the day I paid the zero balance, which was also the same day I had this agreement with Norbert. Norbert never said there was any issues, until he called me a month after.! YOU KNOW WHAT U DID NORBERT AND THIS IS SICK AND GOD WILL PUNISH YOU FOR LYING. Norbert lied to us, and he is a scammer. This is my first time having a storage unit or being turned over for anything. You should be ashamed. #NORBERT.
8 years ago (07-11-2017)
This place is great. I rented a parking spot from here. This is the second Extra Space location I've rented from and they never disappoint. The manager even asked if I was familiar with Google maps just in case I didn't know how to get home. Excellent customer service.
8 years ago (25-09-2017)
Norbert is always so helpful in getting us set up with our unit. It is clean and dry and they are so helpful in making sure we have everything we thing we need. We even upgraded our unit and it was easy to do the transfer :)
8 years ago (26-09-2017)
Best storage place in town! Norbit showed unbelievable customer service
7 years ago (13-01-2018)
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