Extra Space Storage

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Address: 5550 Timuquana Rd, Jacksonville, FL 32210, USA

Phone: (904) 771-2174

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State: Florida

Zip Code: 32210

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Reviews

Always clean, the staff members are always so nice and very helpful.  The units are in excellent condition. Customer service is just wonderful. For example: i called to pay over the phone one day, after playing phone tag for a couple hours and a gentleman i was speaking with went the extra mile to help me out. It was the final day of my grace period before they tack on that late fee. I was like .32 cents short and he took care of that. Even though it was  only .32 cents,  he didn't have to do that.  He could have told me well, you're short so you get the late fee. Instead he called several times to reach me and made sure I was able to pay it via phone since it was late and store was closed. He was super patient with the situation. I recommend this place over all and I will continue to rent from them when needed.

 8 years ago (09-06-2017)

Had a great experience at this location Chris and Sossa were really great with all my questions and went the extra mile to assist me. Not only did they show me different units but also guided me to the most affordable unit which met my needs. 

 8 years ago (04-08-2017)

Went to look for a place to store a couple of things. Chris was so helpful and patient while I made my decision. She gave me all the options and I made a decision based on those facts. She even reminded me the value of a mattress cover. It never occurred to me the benefits of such a simple item. Rent here with confidence. 

 8 years ago (10-07-2017)

Chris and Sossa were awesome helping me with all of my questions. They helped me pick the correct space for my needs. I would definitely recommend this business. 

 8 years ago (04-08-2017)

I've never had an issue with this location. Chris W. is awesome!! GREAT attitude along with GREAT customer service!! He really makes it a pleasure to do business with this location!!!

 8 years ago (01-08-2017)

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