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Reviews, get directions and contact details for Extra Space Storage

Extra Space Storage

Story

Store your belongings at Extra Space Storage on 16 Ararat St in Worcester, MA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Address: 16 Ararat St, Worcester, MA 01606, USA
Phone: (508) 852-5900
moc.ecapsartxe@9121caf
State: Massachusetts
City: Worcester
Zip Code: 01606


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

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Reviews
Tina and Veronica helped us find just the space we were looking for, its very convenient from Shrewsbury and Worcester. Very secure, but easy to access.
7 years ago (21-02-2018)
Amazing staff, great, clean storage. This is my second time renting a unit there and have been very happy.
7 years ago (28-02-2018)
Tina and Art are so helpful with our storage needs. As I was leaving work in a rush to make it back in time before closing, they were willingly to stay the extra time after hours to process our additional storage. I cannot thank them enough. This location gets a well deserved 5 star! Thanks!
8 years ago (27-09-2017)
Absolutely horrible customer service. So we called yesterday to inquire about a storage space. Woman on the phone says first month free, will cost $24.95 processing fee. That's it. She says there's one unit left at that price, but nobody has called so it should be available tomorrow. Not once did she mention this was a super special promo that was only good for that one day. So today we show up at 930 right when they open. Veronica, the woman behind the desk, was awesome. She saw the notes saying we were told it was first month free. So it's not like I'm some customer making a story up. Their computer system verified my story. So Veronica calls her manager and manager says too bad. It was only good for yesterday. Cannot and will not do anything to help. Now I was moving stuff from Webster so clearly the greendale area is not convenient. So long story short (too late I know) the manager let us leave over $40. So lost a customer over $40 and now I'm going to slam them on every social media platform that exists. That's sounds worth it. Tina is possibly the worst manager I've ever dealt with. Even with the notes in the computer she refuses to honor THEIR deal
8 years ago (12-09-2017)
Great service but the units are not well maintained. When I moved into my unit the door didn't work well and there was no light and the person who checked me in noted it. When I left six months later, nothing had changed.
8 years ago (21-12-2017)
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