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Reviews, get directions and contact details for Factory Expo Home Centers

Address: 3401 W Corsicana St, Athens, TX 75751, USA
Phone: (800) 791-0240
State: Texas
Zip Code: 75751


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Reviews
Buyer Beware! We ordered a Park model RV in August 2016 with tons of extras. We were told 6-9 weeks to get it. It was finally delivered on January 10th 2017. When it was delivered it looked like a used RV that has sat in a pasture for a few months. The RV came with multiple issues as well... huge cracks in the Sheetrock, siding that was never painted, broken dryer vent, barn doors for the closet on the floor with white footprints on them. We ordered and paid for an exterior ceiling fan.. it was not on the RV, we ordered clay colored windows.. it came with white windows. We ordered extra insulation and heavy cover for the underbelly.. it was shredded on the trip to us and was fixed by the company with black duct tape. A man came to fix the walls and said he was sent with the wrong paint color but used it anyway... I could go on but here it is the middle of May and we are still trying to get issues resolved. We keep having to call them back because they do not follow through with their word. Multiple times of passing the buck and nothing getting done. Absolutely the worst customer service and poor construction. What you see on the lot is not what you get!
8 years ago (16-05-2017)
Best Value in 5 states. Painted walls, no vinyl sheetrock, and you pick what you want in it. Not just light or dark options.
8 years ago (25-02-2017)
Worst customer service. Have been trying to get them to fix something for 10 months that they admitted, in writing, was their mistake. They have been none responsive thru email and phone calls. I paid for extra cabinets but because of their mistake I ended up with less cabinet space in an already small kitchen.
8 years ago (04-03-2017)
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