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Family Moving And Storage

  1. South Tempe
  2. Arizona Moving Company
  3. Chandler Moving Company

Reviews, get directions and contact details for Family Moving And Storage

About

We specialize in moving and storage for our local community. You hate moving, but we love it!

Story

Welcome to Family Moving & Storage
YOUR GREATER PHOENIX MOVING EXPERTS

When moving your family, your client, or your business, know that there is a team of AZ movers that you can rely on – Family Moving & Storage. For decades, Family Moving & Storage has been providing an unmatched commitment to customer service and a dedication to superior professionalism and quality. We at Family Moving & Storage are truly the movers in AZ like no other. We recognize that each customer has a different moving plan and we will create customized solutions for the efficient movement of your valuable possessions. Our moving company has diverse capabilities for handling all of your relocation needs and will work with you to make a successful transition. We are synonymous with honesty, reliability, and precision.

Family Moving & Storage offers a wide range of moving services:

Local and long distance movingPhoenix Moving Company
Commercial or residential moving
Unlimited and open hours of operation, according to your need
Packaging materials to keep your items safe and secure
Long and short term storage availability
Whether you are looking to move a studio apartment or coordinating a major commercial relocation project, Family Moving & Storage are your AZ movers that will exceed your expectations. Studies have shown that moving is one of the most stressful experiences in a person’s life. The thought of leaving a place you’ve called home for so many years, coupled with the unfamiliar process of moving, can be overwhelming for some. During those times, you need a moving company that will help you to manage the process efficiently and reduce stress.

Address: 3100 W Ray Rd #201, Chandler, AZ 85226, USA
Phone: (480) 753-3399
[email protected]
State: Arizona
Zip Code: 85226


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Reviews
Hi to all, I used Family Moving and Storage in December and from the beginning Jeff the person who takes the information and schedules, to the actual movers, made a difficult situation run smoothly. I was buying a home and the closing date kept changing, and I was stressing out! Jeff was very understanding and worked with me every step of the way. The guys that did move us were nothing but gentlemen and worked as quickly and carefully as they could in fact I appreciated their help so much I bought them pizza for dinner! I would definitely refer them to any one who needs a moving company. This company is reliable, dependable and reasonable. Thank you so much to all how helped. ;)
12 years ago (09-02-2015)
These guys are great! Their pricing was very affordable and they customer service was great. They showed up on time to move me from north phoenix into Scottsdale and took great care of my furniture. They even help me put a couple beds together. I've used a couple other moving companies before and have always been a little nervous but every one at Family Moving was extremely friendly. By far the best moving company in Phoenix that I have ever dealt with.
12 years ago (11-03-2015)
This was my second time using Family Moving and Storage. The first time I had no complaints. This time I moved on a Friday. The movers were snarky and rude. I had several loads of boxes come in completely upside down. Boxes labeled "Fragile" just dropped right in front of me and when I asked them to be careful I got "You should have seen the way you had them stacked, what I am doing is not anything worse than that." They had music playing on their phone in their pocket using horribly offensive language. A number of my large furniture items are completely roughed up. When I called to make a complete on the following Friday ( the agreement says within 10 days) The first thing Steve said to me was "We don't have people working here that would do anything like that". Then proceeded to say "I have a hard time understanding if you had an issue with your move why it took you a week to call me." When I tried to express to him about the music his "outstanding movers" had playing that I found offensive, he talked over me raising his voice telling me not to use that profanity with him. As I continued to try to share my frustration with him he continued to talk over me, yelling, and said that he "was not going to keep listening to me say the same thing over again and he was hanging up now." This is not the way to treat a customer. All he had to say was "wow that is not something I usually hear about our moving teams. Let me check into this and I will give you a call on Monday". But instead he came out the gate completely defensive and with an attitude towards me. UPDATE: I have been contacted by Matt who is a Business Partner. He expressed his concern with the way things were handled and the way I was treated and gave us a gift card for dinner out. He said that without the insurance they offer per pound there wasn't much he could do about the damaged items. His primary concern was how things were inappropriately handled after the move. I appreciate his effort to better handle this situation and to smooth things over. Lessons learned in general: take photos of everything, pay for the insurance if you expect to be reimbursed for any damages at all, discuss how many breaks are appropriate for the movers up front, discuss how far they will be walking to carry things in and out and always expect it to take about 20% longer than you are quoted.
11 years ago (31-03-2016)
Overall I had a great experience. The price was cheaper than another company that I had inquired; the two movers were very fast and even remembered which furniture went to which room. The reason that I did not give 5 stars is because the communication was less than stellar at the end. They called me on Saturday at 930 am to say that the movers will come on Sunday afternoon, but that they will call again Sunday around 930 am again to give me an actual ETA. Sunday comes, 11:30 am has passed, and no call. So I rang them and the guy said the drivers were already on their way. I then rushed to my old place and apparently they had been waiting there for 15 minutes - but no one called to tell me any of this. So that was not very fun, but as mentioned, I had an overall great experience with this company.
11 years ago (11-06-2015)
I just had Family Moving help me move from one apartment to another in the same complex. They did a great job, and were amazingly careful with my furniture. Michael and Rene paid close attention to what I needed and really helped me out. The day was a very positive experience because of them. I highly recommend Family Moving!
12 years ago (01-01-2015)
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