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Reviews, get directions and contact details for Famous Footwear

Famous Footwear
Address: 3731 N Rock Rd, Wichita, KS 67226, USA
Phone: (316) 636-9387
State: Kansas
Zip Code: 67226


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Reviews
Didn't quite care for how we had to jump through hoops by downloading their smartphone app, then experienced several troubles registering in it, all just to get their ADVERTISED discount on our purchase. Then we didn't appreciate the clerk's snotty and condescending attitude during this process. We wanted to walk out, and the clerk knew that, but these were shoes for our school girl, and she turned her attitude down a notch after I confronted her about it... but then after about five minutes of techno-headache-stupidness, a customer behind us started mouthing-off about the hold-up, so the clerk finally just manually overrode the discount for us... she should have just done THAT in the first place! Why do retailers think it's good customer service to make their customers interact with a stupid smartphone app!?!? It's so impersonal...
8 years ago (02-12-2017)
Place is almost always empty every time I visit. Helpful and eager staff. Clean and organized.
8 years ago (26-08-2017)
The person that was here the day I was buy shoes was so helpful and it was the first time I went to a shoe store and they asked you do you need help and they actually helped you I told her what I was looking for and she has given me 5 different options in less than 5 min I purchased 2 pairs of shoes from her and she put two pairs on hold at another location for me I was done shopping in less than 15 minutes
8 years ago (02-08-2017)
Great selection, but most of all, great customer service! Impeccable!
8 years ago (25-06-2017)
The manager here is kind of lazy and HE walks around not really doing much. The cashier was very nice and greeted me. She was helping multiple customers while he was sorting shoes at the counter, which is weird.
8 years ago (24-04-2017)
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