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Reviews, get directions and contact details for FareGeek Inc.

About

Faregeek.com was founded on one fundamental principle - give customers access to the lowest fares without compromising great service.

Story

Faregeek is known as one of the first completely independent travel search engines to hit the industry. Faregeek was founded in 2006 on one fundamental principle - provide customers with access to the lowest fares available without compromising great service.

With the latest industry leading technology, Faregeek filters through millions of published airfares and discounted fares to provide their customers one-stop access to the cheapest travel options out there. Faregeek helps their customers find incredible savings on both international and domestic air travel to cities like Barcelona, Beijing, Dublin, Frankfurt, Toronto, Montreal, Boston, Atlanta, New York, Miami, San Francisco and many more.

Faregeek is dedicated to finding ways to give customers the most flexibility while booking their travel plans. With an innovative, fast, and honest booking process, Faregeek gives customers the ability to book one-way and multi-segment flights. They also provide access to special rates for children and infants and your choice of economy, discounted business, or first class reservations. Additionally, Faregeek also helps customers find the cheapest hotel packages, car rental services, and complete vacation packages.

Booking with Faregeek makes travel planning quick and easy. Faregeek provides customers with all the information they need to book the cheapest, quality trips all in one convenient place.

Address: 1000 N West St, Wilmington, DE 19801, USA
Phone: (888) 856-9327
moc.keegeraf@troppusremotsuc
State: Delaware
City: Wilmington
Zip Code: 19801


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Unreliable and take no responsibility. Booked a series of 4 flights. Selected seats for all 4 flights and had the confirmation as well with the seats selected. When the time came to check in for the first flight on-line, lo and behold, none of the seats were selected. I had to call the airline itself and the agent helped us select the seats for the other 3 flights and send a request for us to have seats together in the first flight. When I called faregeek the agent was rude and asked "what do you want me to do?" I want them to fix their own problem obviously!! Do you need me to spell it out? I knew it was a lost cause once he said that and ultimately they were not able to do anything. I know that technical problems occur since the travel agency and airline are not the same company, but the way they handled it compared to the airline left a bad taste in my mouth. Why did Faregeek even send a confirmation with the seat numbers assigned if they weren't sure?
8 years ago (27-04-2017)
I have to say I as totally shocked at how Michael Ramsay helped solve my holiday travel dilemma! I actually got to speak to a real person, and wasn't passed around from robot to robot! He had my best interests in mind, kept me calm, and helped me not only change my original one- way flight, but upgrade the round trip with new dates that I needed. Offering advice on timing and how to save money! He offered an additional discount for $150 too, it's was a holiday miracle! I doubt I would ever get this kind of service directly through an airline! This is my first time booking with a travel agency and was extremely nervous that I'd made the wrong choice, and that any changes would result in huge penalties. Michael is my new go-to for flights, when I need to get across the country, travel for work, and of course for fun! Thank you Michael for being so passionate about what you do, Thank You!
10 years ago (09-12-2015)
I will never book with them again. They specifically charged me $20 extra on my airfare ticket. I was told multiple times I would be receiving a refund. They once told me it would take a couple billing cycles on my credit card before I'd see the refund. I patiently waited 3 months and never received a refund. 4 months later, I'm in back and forth contact with them still waiting on a refund. Countless times I've been told I'd be hearing from someone by email but I never do. They use a lot of tactics to try and stall you without directly solving the problem. Maybe this was just coincidentally 1 bad experience but it's enough to scare me away from this company forever.
10 years ago (26-10-2015)
I booked my flight and cancelled within an hour because my girlfriend decided to change her mind in the location. Elsa my representative was very helpful in explaining the process on how the refund work since no actual ticket was issued, and even though there were 3 temporary charges to my credit card instead of 2. She assured me that all charges would be refunded within 3-4 business days. Thus far I was very happy with the customer service, I will have my girlfriend leave another feedback once we receive the full refund. Follow up on (got my full refund back without a problem!)
10 years ago (01-09-2015)
Horrible experience. I made reservation with them but I never received any confirmation emails. I decided to cancel because I couldn't wait any longer and called them. They said the tickets were already issued and I'm not allowed to cancel. I was calling and talking with them many times until then to see the status of tickets because it was still not issued according to my account. I asked them full refund but they said it's not possible. Now I'm going to stop the payment through a credit card company. I can't waste $3200 like this. Stay away from these Indians.
10 years ago (25-06-2015)
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