Farmers Insurance

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Address: 4252 Atlantic Ave # A, Long Beach, CA 90807, USA

Phone: (562) 427-2310

Website

State: California

Zip Code: 90807

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Reviews

I have been using Famers Insurance for the past 4 years.  I never had a problem with Jose Lee, an agent at Farmers Insurance, Long Beach.  One month ago, I had my workers comp business insurance cancelled due to a late payment.  I attempted to have it reinstated and called Farmers.  They said they would get back to me by the end of the week.  I waited a week and half and no return call.  I called them back and told them I was waiting for a quote from them.  They said, oh yeah, we're working on that, we'll call you in 2 days.  3 days came and went, no call back.  I called the ins office to tell them I would no longer be doing business with them.  At that point I got a call back from the main agent, Jose Lee, who left an apology on my voicemail saying that they will get to me with a quote.  They never called back after that.  It's a poor reflection of the company as a whole.  I hope they get their act together.  There are a hundred other insurance companies out there.  I'll take my business elsewhere.  Good luck

 12 years ago (26-11-2013)

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