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FedEx Ground

  1. Massachusetts
  2. Natick Moving Company

Reviews, get directions and contact details for FedEx Ground

Address: 30 Superior Drive, 30 Prime Parkway (GPS), Natick, MA 01760, USA
Phone: (800) 463-3339
State: Massachusetts
Zip Code: 01760


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Reviews
Customer service was a great help. Enthusiastic and happy to help!
8 years ago (02-09-2017)
Literally the worst I called 7 times was told that they don't have to leave door tags....was told asking a driver to ring a door bell is too much....I asked them to hold a package went to pick it up and here they were trying to deliver (a 4th time?!?) then I race home. I'm home within the hour no sign of FedEx but they say I'm not home 3 minutes after re checking every 30 min! I call, they tell me it my fault, Sharon on admin is yelling at me when we are connected. I told her she was unprofessional I'm just trying to pick up a package. She tells me I should be thankful they tried 5 times to deliver. I'm NOT thankful I spent 2 hours driving to pick up stations when actually they did the exact opposite. Sharon the. Said they would deliver Saturday. I just called, that station is closed....the package is NOT being delivered like Sharon promised while taking my phone number and I can't even talk to her or pick up my package. The most frustrating and poor customer service experience I have experienced......ever.
9 years ago (19-11-2016)
As I've learned, make everything to be sent to the local FedEx office instead of home delivery.
8 years ago (13-06-2017)
Plent of parking available and everyone is wicked nice there. I was able to call FedEx to see if I can pick up my package and they went to check and held it for me. Very easy process and they had my package right in the front when I got there.
9 years ago (23-04-2016)
The drivers are thieves and the manager won't do anything about it
8 years ago (07-07-2017)
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