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Reviews, get directions and contact details for Fifth Third Bank & ATM

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Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Address: 475 Sam Ridley Pkwy W, Smyrna, TN 37167, USA
Phone: (615) 220-2792
State: Tennessee
Zip Code: 37167


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Reviews
Once you enter this branch you will hit by stinky carpet in face, you will also here Robot saying (Welcome to 53rd). I've been going to this bank for the past 4 years. The staff never same they always have someone new, Customer service always RUDE, except Adam. They really need new people that been in banking business, with positive trainer.
8 years ago (14-04-2017)
The service here is horrible. I'm writing this review in my car, whilst waiting for my very simple payment to be applied. I've been waiting for this transaction to happen for 15 minutes. The teller wasn't friendly, and wouldn't help me with some very basic subtraction. Then she turned around to assist someone standing inside at the counter, with no warning. Please work on this asap, fifth third...this is why I didn't want my loan at your bank in the first place.
8 years ago (04-03-2017)
They can be helpful, if you can get them to answer the phone. About a year ago, they stopped answering the phone in the office. It is extremely difficult to get anyone at the local branch. You get transferred to a contact center.
9 years ago (09-12-2016)
I have just recently started using the branch off Sam Ridley because it is closer to my job. I mostly use the ATM to deposit or withdraw any money but one day I had to use the teller. The first lady that was helping was very nice and greeted me with a smile. Unfortunately, what I needed done she was not able to complete so she asked her co-worker to help. I did not get the same friendly vibe from the new lady, she was abrasive and seemed irritated with my questions. I also have my mortgage through 5th/3rd which for the most part I LOVE but I also hardly deal with anyone either. I did recently have some questions about my mortgage so I called the branch closest to me (just in case I needed to go in) but sadly I would leave numerous of messages for someone to call me back about my mortgage and nothing.... I finally called once again and demanded to speak with someone but they still did not transfer me to the person I needed but instead just told me they could not help. This branch seriously needs to work on their customer service skill and also their follow up skill. Very disappointed with my iterations with this branch.
9 years ago (12-05-2016)
Probably the worst bank ever, asked to print statements after account closed, said no would cost $5 convince PER PAGE. Thanks a lot... What a great bank...
9 years ago (27-09-2016)
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