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Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1024 NW 38th St, Lawton, OK 73505, USA
Phone: (580) 215-7487
State: Oklahoma
Zip Code: 73505


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Reviews
You have to be smart. Use them for things like lifetime alignment or lifetime rotate and balance. They are just as expensive as anyplace else. Also do make an appointment several days out. They are usually booked and you will not be just driving in to get something fixed right away. They do perform quality work. Again this is not a discount repair shop.
8 years ago (22-12-2017)
Not pleased with the service at all. I turned my car in to the shop around 8am for a tire change and the guy promised me it would be done at least at 7pm. So I call them to check in on my car, around 5pm, and after the third time calling and getting put on hold then the line randomly "dropping", he reassured me they were almost done and he would call me back at 7pm, and that the car would be done for sure today. So I wait until 7pm and I still haven't heard anything from them yet so I call and the shop is now closed. So now I'm without a car because of faulty communication with customers. And when I was there this morning discussing the prices for the tire I asked about a military discount and he told me that we would discuss that later after I picked up the car, without giving me a yes or no answer.
8 years ago (05-10-2017)
Knows what they’re talking about. They have the same qualified mechanics that used to work on ft sill. They remembered me, always quick and kind. Will stay these mechs instead of the toy car store on ft sill.
8 years ago (08-12-2017)
Christine, the new manager here, is amazing. After one of Firestone's sister stores messed up and didn't balance my tires, she got me in as quickly as possible and corrected the problem for free. The other store was not willing to work with me to correct their mistake, so she talked with them and got them to refund me my money. She had absolutely nothing to gain because I live out of town and would not be coming back. It's so nice to know that people care about people and what they do. The rest of the mechanics seemed really great as well. I would definitely return here if I lived here. Thanks again, Christine, that was huge deal to me!!
8 years ago (29-05-2017)
Employees were very helpful and worked well on my car. They did it quickly. But were still careful (:
8 years ago (06-09-2017)
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