Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 2106 Wilkins Ave, Jonesboro, AR 72401, USA

Phone: (870) 275-4360

Website

State: Arkansas

Zip Code: 72401

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I had a flat outside of Newport Arkansas which is about an hour a way.  I drove over and they promptly put on new tire on my enterprise rental and I was on my way with my kids to finish an 18 hour drive with less hassle then anything.  Thank you for your most outstanding service

 8 years ago (26-12-2017)

My car was making a terribly loud floor creaking and clunking sound when turning the steering wheel. Took it to a dealer and after an hour they told me they didn't know what the problem was but recommended starting with changing the suspension or axle. 

Went to another dealer for a second opinion. 

They spent about three hours trying to find the source of the noise and finally told me that it was the ball joint. Waited a week for the part and on the day of my appointment they call and tell me the part was damaged and had to reorder. Another week of waiting. Paid $175 to get the ball joint replaced and I drove off the lot making a much worse noise than before. They apologized and suggested changing the axle, but same as the first dealer, they were not 100% sure if that would even fix it. 

Took it to Firestone. 

They listened to my griping about the dealerships. They listen to all the ideas I got from the internet about what the possible problem might be. Then they gave me a discount on their complete vehicle inspection which includes a tire rotation and battery check!  

I dropped the car off at 7:15am and went to work. Right around 3.5 hours later I get a call from them telling me they found AND fixed the problem. The axle spine and spindle simply needed some grease. Total charge? $10+ tax. 

I'm done with dealerships.

 8 years ago (10-10-2017)

I has great experience here found the problem and fixed it quickly.

 8 years ago (19-10-2017)

The people are very friendly l like the fact their open until 7pm.

 7 years ago (12-01-2018)

Customer care was great for me. They were extremely polite, answered every question I had, answered every time I called to check on my car and finished it within very reasonable time. Very helpful and I would come here again and recommend here to others.

 8 years ago (24-03-2017)

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