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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 3925 W Walnut St, Rogers, AR 72756, USA
Phone: (479) 282-0912
State: Arkansas
City: Rogers
Zip Code: 72756


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
Would rate as zero stars of it would let me. Do NOT use this place for anything! I took my truck in to have rear brake pads changed. They called and said I needed to have rear rotors changed as well and the total would be $640.00 including the tire rotation I had requested. When I went to pick the truck up, the total was $200 more than the original quote. They refused to show me the brake pads they had taken off and would not honor the original price quoted to me. After all this I checked with Midas for a comparable price out of curiousity. I was quoted $350-$400.00. Shame on me for not calling them first! Do NOT use Firestone for anything! Save yourself money and hassle!
7 years ago (07-03-2018)
Over priced quotes and an unfriendly approach to customer service. Complete disregard to addressing the concerns of the customer. Unwilling to discuss quote and did not properly complete free estimste. I'm not going to argue with you. Go to a ma and pa shop." I have been a customer for years. Will not be returning.
7 years ago (07-03-2018)
Came in for oil change, new tires and for them to fix the clicking noise that my car was making. Little did I know that this would be the worst place to do all of this. They told me the clicking noise was my left axle and had to take it back 3 times just for them to get it fix. And then they told me it was the right axle. Spent here a lot of money and nothing got fix right and had to end up taking my car somewhere else for them to get it fix right. I would not recommend this place to anyone.
7 years ago (03-02-2018)
Nice staff members on weekends also got quick service.
7 years ago (03-02-2018)
Great and honest service. I brought my truck here because the brakes were squeling at 40k on and off slightly. I thought I needed the pads changed. I left my truck there. They checked the pads and said they were fine and I did not need new pads. They drove the truck to replicate the squeling and could not. The dealer would have charged me $65 just to look at them, but Firestone did not charge me a dime. Very refreshing to gave honest car service. Mark was really nice guy.
8 years ago (29-07-2017)
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