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Firestone Complete Auto Care

  1. Georgia
  2. Fort Benning South Car Dealer
  3. Fort Benning South Car Repair
  4. Fort Benning South Store

Reviews, get directions and contact details for Firestone Complete Auto Care

Address: 9233 Marne Rd, Fort Benning, GA 31905, USA
Phone: (706) 256-8335
State: Georgia
Zip Code: 31905


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Reviews
I went for an oil change. And I asked them to check the brakes, something was off. They were nice, and I thought they were professional. BUT they charged me an extra $20 for a full inspection (when their oil change is already $50!) And they said nothing was wrong, just the ABS pump, and that I have to go see a Ford dealer. 3 weeks later, a sudden smell of burnt rubber and a weird noise and very loose brakes. Another Firestone told me the ABS pump is fine but lost of fixing is needed on my brakes!!! $1500 to fix something that might have been caught earlier. I am very disappointed and upset
8 years ago (24-06-2017)
AVOID THIS FIRESTONE! All I needed was a tire patched. I knew this particular store worked on appointments so I called in on a Monday to schedule my appointment. I was told that if all I needed was a tire patched, then I could just drop it off and they would get it done. I explained that I really needed to drop it off between 8-9am get it back before 11:30am. The person I spoke to said that would be no problem at all. I let him know I'd be dropping of off on Wednesday. Wednesday morning I take it up there around 8:30am to get the tire patched and I'm told that I need an appointment. I let the person know what I was told just two days before and he said I could leave it with them but I would have to leave it all day and he couldn't promise that they would get to it. This particular store lacks competent employees and anyone who visits Ft. Benning daily should avoid this store.
8 years ago (26-04-2017)
I had a great experience with Firestone .The staff is very professional and knowledgeable while analyzing and choosing the proper recourse for your specific issue. Customer service is "five-star" which is a direct reflection of a well managed shop.
8 years ago (30-01-2017)
They do a good job but you will have to wait or drop vehicle off.
8 years ago (23-04-2017)
Awful! My parents keep taking the car to this place and they always say they do something but they don't! They mess with something else just so they can go back! My parents car almost broke down driving to Kansas and brought it to a dealership here where they said something was messed up that caused us to almost break down and for our heater to stop working! Please do not come here go somewhere else where people know how to do their job and are not trying to get quick money out of you! I would give no stars if that was an option!
8 years ago (15-02-2017)
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