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Firestone Complete Auto Care

  1. New York
  2. Massapequa Park Car Repair

Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 5200 Sunrise Hwy, Massapequa Park, NY 11762, USA
Phone: (516) 740-2724
State: New York
Zip Code: 11762


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Reviews
I got a flat on my way home from work and stopped at this Firestone for help and got far from that. I was told that they don't plug tires and a patch would take about an hour and I was there 15 minutes before they closed so "there was nothing they could do". So now I'm in the parking lot changing my spare and the guys just watched without even offering assistance and to top it off the store was closed and everyone left before 7pm (closing time). I don't recommend this establishment to anyone because they are not helpful whatsoever!
8 years ago (28-07-2017)
Had an inspection today. My car was scratched up. I knew I should've told them to be extra careful. Being it's a black car which I'm meticulous about.
9 years ago (04-12-2016)
The worst. Had my car towed here ( worst mistake, enroute, i was reading the negative reviews). Radiator went bad and in need of a replacement. No mechanic was ever available when they opened. Only after 9 and even then, the novice that worked on my car clearly had no clue what to do with it. They held my car hostage for 3 days. All while coming up with various excuses on how my car is complicated.They took advantage of me and told me of other expensive repairs needed. When I went to pick up the car, they broke a part that they claimed always has to be replaced when a radiator needs repairing. 6 months later my radiator goes bad again. I did not go back but I inform them of my issue (900 wasted dollars). I'm told to come and " they will work something out. When i do come, the guy at the front desk,,,Dan was beyond unprofessional. He was rude, condescending, disrespectful, sarcastic, argumentative and a couple of other words, The store manager wasn't available and according to this joker, nothing was noted on my account. I called another time, but decided to let it go. i senses the manager was going to give me the runaround, and i wasn't in the mood. Yes I paid for the same job twice, but one thing is for sure I will NEVER set foot in that place again..never. If you need a repair or professional treatment, go to a local gas station!
9 years ago (17-08-2016)
Fast service, good prices. They honored my warranty from another firestone and did good work quickly
9 years ago (01-12-2016)
These guys are the BEST!!! So courteous and more important Honest and truly Fair...Its a pleasure to bring your car to them and what ever problem you are having , that your in good hands.... Thanks Susan D
9 years ago (19-06-2016)
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