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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 3540 Boston Rd, Bronx, NY 10469, USA
Phone: (718) 354-8393
State: New York
Zip Code: 10469


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Reviews
Came in with my left tire deflating. When I got there tire still had air. Made me wait one hour. By then the tire deflated and they drove my car like that causing my rim to bend now because of this my car pulls to the left. After that they tell me they don't have the tires and put on my spare and send me on my way. One hour for nothing and they damaged my wheels. Wow.
8 years ago (12-10-2017)
Needed a quick fix. They helped me right away. I was in and out in no time. Didn't even get charged because we solved the issue do quick. Great group of guys at this place. Willing to help you right away. 100% recommended.
8 years ago (05-06-2017)
I tried to drop my car off here for service the morning of 3/24/17. For some reason the clerk decided to get truly pointed with me about why it wasn't worth reading my car's computer if the check engine light wasn't on. Everything I tried to say was met with a rebuttal. A quick search online will show you that there are at least two reasons a code could be in the computer while the check engine light is off. But I gathered he didn't want me spending my money there so I left.
8 years ago (24-03-2017)
I live in Jersey but grew up in the Bronx. Came to this location a few years back as a matter of convenience being that I am a Firestone card holder. Next to my main store in Hackensack, these guys are excellent. Sean and Hector are professional in everything they do. Firestone overall is a great company but the workers make a difference in the quality of service. Tahoeman04
8 years ago (17-06-2017)
I went in for a wheel alignment and tire balancing. They recommended I get new tires saying the ones I had were severely feathered. Ok. After the work was "completed" and I'm finally leaving the shop, I hear a noise coming from the back of the vehicle. Mind you, they usually test drive the car but the worker tried NOT to test drive it until we mentioned it. However, I hadn't heard this noise BEFORE getting new tires. So I brought my car back so they could fix it. They ended up changing the tire after they rotated it to the front and still heard the noise. I was in this place for a complete work day! 937AM until after 5PM. I thought everything was ok but this noise later returned. The more I drive and the more I press down on the breaks, the louder the noise gets. I thought, maybe if I drive it for a while it will go away. Not the case. So I called them and brought my car back today. Now I am told it is my breaks that is the problem. My breaks were FINE when I came in for a wheel alignment that later became new tires. With labor and the price of the tires the cost is TOO MUCH MONEY for you to try to charge me for something else that YOU CAUSED. Sometimes I feel you see a woman and think you can just charge/do anything and it's ok. Well it's not. Money does not grow on trees. I am so annoyed and disappointed. SMH. Pissed-off!!!
8 years ago (08-07-2017)
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