Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1645 GA-138, Conyers, GA 30013, USA

Phone: (678) 374-2184

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State: Georgia

Zip Code: 30013

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Reviews

Do not go here. I dropped my car off to get a complete inspection before having to go on a long road trip. I came back hours later to check to see if they were done and noticed my car in the same parking space as if no one had looked at it. They said everything was in great condition and I specifically asked about my brakes which they said were fine, I paid and left. A month later I find out my break pads are in awful condition and urgently needed to be changed. Confirmed my theory that I was chgarged but no one actually took the time to inspect my car. DO NOT GO.

 8 years ago (21-10-2017)

I would avoid this "shop" at all costs. 
Scheduled a wheel alignment. Dropped off the vehicle for over 3 hours. They said that it would be done. They failed to get the alignment done. And kept the vehicle overnight. 

The service I experienced today was downright disrespectful and uncalled for. The Man I spoke with started hurling insults and got out of control very quickly. 
I was trying to figure out what he was talking about and then told me to get out and threatened to call someone reaching for the phone. 

Threatening customers is not wise move.  

I just came in for a wheel alignment, but they wanted to charge me extra for something. But I already have a life time alignment? 

I had some front end parts replaced. 
They are being paid to do the alignment are they not? 

Originally I dropped the vehicle off on Sunday and they said they would get it done.  But they didn't. They had the car for over 3hours. 

I feel very ripped off and don't ever want to deal with this shop again. 

When I asked about it. Mid conversation the guy said "get out". This is by far the worst service I have ever had. I will not be going back and would advise the same. Avoid.

Not sure how this place operates but that is unacceptable. 

 8 years ago (24-07-2017)

The staff is always pleasant and honest about wait times.  I've trusted them through 3 vehicles and 2 general managers.  I feel confident I'm being offered the safest option at the best price for whatever repair/maintenance is needed.

 8 years ago (22-07-2017)

If there could be a -5 that's exactly what I'd give them. I'm still reeling from the experience I had with them on July 22nd. Recommending repairs that aren't necessary! REALLY! Arguing with customers who have a little bit of knowledge, trying to belittle them. That's LOW DOWN! I urge anyone who takes their vehicle to them to make them show use why you need to replace a part. I took my parents van to another company the same day and was able to view the rotors and pads they claimed needed replacing. I also took pictures.

 8 years ago (26-07-2017)

Friendly staff. Aim to please if your  approach is respectful. They offer good discount deals but seems that you have to know they exist beforehand or you may not be told about them unless you ask.

 8 years ago (06-06-2017)

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Firestone Complete Auto Care

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