Precision Tune Auto Care

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Address: 1711 GA-138, Conyers, GA 30013, USA

Phone: (770) 761-9315

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State: Georgia

Zip Code: 30013

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Reviews

I am really lost for words. I went into this place on Saturday, Sept 23 2017 to get an oil change a little before noon the wait was about 30mins. At 5:33 pm the same day my oil light was flashing then my car broke down on Hwy 285. I had my car towed to a local shop on Sunday Sept 24. I call an spoke to Ronnie on Monday Sept 25, 2017. He said If I allow someone else to look at the car they are not responsible for any damages. He had my car towed back to Precision keep in mind  without the presents of myself or anyone else other than his mechanics  there they discovered my engine was blown and need to be replace. From a $30.00 oil change to replacing my engine around $5000. and all he could say was this is unfortunate it happen and there is nothing they can do. On top of this I had to pay $73 towing bill before they would release my car. After get a second opinion from another shop my engine is gone.  I am a very dissatisfied customer.

 7 years ago (16-10-2017)

You get quality care and service everytime you come in. The customer service is superb!!!

 7 years ago (09-11-2017)

ALL WOMEN BEWARE, very deceitful business practices! I have never felt so deliberately  violated and taken advantage of. I wish I could rate this business at 0 stars. 
My experience: I took my car into this location on Monday August 28, 2017 for a 4 wheel alignment. After the owner Ronnie "completed" my alignment he tells me that my struts are completely worn and both front struts needed to be replaced. I said "I didn't know, ok how much would it be to replace them?" He quoted me a little over  $800.00 for the struts which I thought was a good price because I drive a Mercedes C240. After calling around to see if I could order my parts to save on cost I was asked by several mechanics "How did they perform a wheel alignment if your struts are bad??" Every certified mechanic at surrounding auto shops all told me this was not possible because it would never be accurate which explains why my car started pulling immediately after I left. I called Ronnie the owner and he said "Once I change the struts it will be correct." I replied "why would you charge me for a service that you knew ahead of time could not be performed accurately??" He tried to convince me ALL the other mechanics were wrong and it could be done. I told him that I was very disappointed in his deceitful business practices and will never recommend this company to anyone. 
I will also be filing a complaint with the BBB as well as the AGO. Steer clear of this establishment!

 7 years ago (30-08-2017)

The reviews are accurate. Got in, got serviced, was told what else was wrong without trying to up-sell me. Service was fast, friendly, & efficient. Would recommend to anyone requiring service. 

 8 years ago (09-06-2017)

My experience was great and it is what continues to allow them to complete my service. The prices are reasonable and they will help you out with telling you in full detail what issues are going on with your vehicle. The only thing that could be better is the timing on when the vehicle should be complete, but other than that they are amazing workers who are very professional and knowledgeable.

 8 years ago (08-03-2017)

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