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Firestone Complete Auto Care

  1. South Columbus
  2. Pickerington Car Repair
  3. Pickerington Store

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1007 Refugee Rd, Pickerington, OH 43147, USA
Phone: (614) 328-5260
State: Ohio
Zip Code: 43147


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Reviews
Went in with a tire that was leaking. They said they couldn't find any leak, so they cleaned the rim and put the tire back on. Next morning, my tire is 12 psi low again. Had to take it back. They finally found the leak. At least they didn't charge me for the second visit. Based on this experience, I would not trust them with anything important. If they can't find a leak in a tire, what else can they overlook?
9 years ago (26-11-2017)
Very rude and discourteous. I went in for an oil change asked for it to be done ASAP. The tech thought that meant anytime before five. I called back in three hours later and they've still not looked at my car. Have no idea that I needed it soon and they kept putting me on hold instead of listening when I told them to cancel the order. They finally cursed at me and hung up. Never going back. They left my car outside with the keys in it. Very unprofessional and very unacceptable.
9 years ago (14-04-2017)
I have been sending some of my business to this store for over 10 years and have never had any issues! Started dealing with this store when Jeff was the manager and now Jared for the past few years.
9 years ago (21-09-2017)
makes a good quality tire I am running a destination le2 on a 2015 jeep patriot nd I have not found some place it will not go.
9 years ago (22-05-2017)
We picked up a screw in one of our tires, so I went to get it plugged. I called my regular tire shop just down the street, which I have always had great experiences with, but being that it was a busy Saturday morning, they could not get me in for several hours. We were on a little bit of a time crunch, so I called around. After calling 4 or 5 other places who all also told me they were busy and it would take several hours, I landed at this shop on the list. They were the only ones that asked when I needed the job done, and without hesitation, told me the short notice was no problem. After getting the spare on, I drove up and found a VERY crowded store. I expected them to not be able to follow through with what they told me on the phone. When I talked to the employee inside, he again assured me they could get it done in the hour and a half I needed it done by. I drove back home, and less than an hour later, I got a call saying it was ready! I could not believe that with being as busy as they were (every bay was full), they were still able to get a plug put in quickly. They are great people there, and I would recommend this shop to anyone!
10 years ago (19-06-2016)
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