First Class Moving & Storage, Inc.

Reviews, get directions and contact details for First Class Moving & Storage, Inc.

About

We are an independent moving and storage company based in Northbrook, Illinois.

Story

We created First Class Moving & Storage, Inc. to provide customers with the most stress-free moving experience in the industry. We started started out of a small office and have grown into a full service moving and storage company with approximately 60,000 SF of secure and heated warehouse space in Northbrook. Our business ideals have led us to become an A+ rated company with the Better Business Bureau. We are also members of the American Moving and Storage Association. Our ILCC MC number is 130447. Our ICC MC number is 421937.

Address: 3060 Commercial Ave, Northbrook, IL 60062, USA

Phone: (847) 272-9988

Website

moc.srevomssalcts1@yksnailsama

State: Illinois

City: Northbrook

Zip Code: 60062

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

I have used them twice and my company used them for a big move, they were great!  I would highly recommend.

 7 years ago (02-04-2018)

Would highly recommend, Arturo and his men were efficient, careful, friendly and professional. Thank you for handling our move excellently!!

 7 years ago (01-11-2017)

Terrible customer service; ignored emails ; BEFORE booking move!... First Class Moving and Storage not so "First Class"!

Donny N., our "consultant", came over and gave a quote on Mar 7. After that I sent a couple emails with questions and got no response from him. I called the front desk and got answers to some of my questions. (Had the front desk people mentioned he was away, or sick, etc, I would understand, but they didn't). Early this week, nearing getting ready to book the move, I sent him another email and mentioned I don't know why the ones from last week weren't responded to, but I have a few other questions before booking the move with them. There was also no response  to this email.   If they ignore emails BEFORE you book a move, imagine the support after if you have an issue!

Today I finally received an email from Donny that said simply they are unable to conduct our move and he's sorry? Extremely unprofessional to ignore a potential customer's emails then say they can't conduct the move.   No reason was given. The Emails had questions such as asking if there is a contract required, can items be stored and cost, etc. Nothing unusual. Stay away!

PS: The below review from 'Donny Nussbaum' is in fact the "sales rep" referenced above . Note the "ethics" here... A sales rep posted a review to look like a customer who used them and gave 5 stars. 
Horrible company!

 8 years ago (04-05-2017)

Best movers ever!  Very professional and courteous!

 7 years ago (15-12-2017)

If this company is in your area, just call them.
We had an amazing experience! Put two truckloads of our furnishings, clothing and personal items into storage, and moved some furniture into a rental apartment for a year long home remodel project.
Packing/unpacking plus in and out of storage plus the split temporary living location all went amazingly well.
They gave an extremely accurate estimate of charges, did much more unloading of boxes than expected and worked at an amazing pace.
This is not a fake post - I am just a very happy customer!

      
      
      
 9 years ago (14-06-2016)

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