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Reviews, get directions and contact details for Deerfield Moving & Storage Inc

Address: 415 N Wolf Rd, Wheeling, IL 60090, USA
Phone: (847) 215-8747
State: Illinois
Zip Code: 60090


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Reviews
THE WORST MOVING COMPANY EVERY!!!!!! Horrible customer service. Horrible movers. Just the worst. Would not recommend to anyone.
8 years ago (21-06-2017)
Incredibly efficient and polite crews! Very prompt and responsive customer service!
8 years ago (26-07-2017)
I've used this company twice. Both times because they won the bid to move things halfway across the world for the military. When the movers came to pack the goods, I wasn't sure what to expect, but it didn't seem to be the world's most professional team - they ran out of tape (I gave them some packing tape), they didn't have an abundance of boxes, and, overall, their attitude seemed to be one of "I'm doing this because it's my job and I have to". Everything arrived overseas intact and unscathed, so they packed it fine, but I'll admit to being rather nervous, especially about the computer monitor. I'm currently waiting for delivery of the goods. It's 75 minutes after the four hour window for delivery. I called them at seven minutes after the delivery and was told that they couldn't reach the drivers, so they would call me back later. Well, it has been over an hour, and my cell phone has not left my side at all during that time. I called back and the person who answered the phone asked me "Someone from THIS office told you the items would be delivered by 3 today?" "Yes, ma'am". "Okay *sigh* one moment." In theory, the drivers are five minutes away, so they should be here about 90 minutes after the end of the promised window. Better today than another day, because another day would not be possible since four hour windows mean adjusting your entire day around a delivery. The truck arrived 95 minutes after the window. The movers were great - they made sure things were in good shape and brought everything in and did what they could to help with the process. I'm glad to have my stuff, but I was not pleased with how the process went. I do feel like I had to push and pull and prod to get the information I needed about receiving my items today. Would I recommend them? I honestly doubt it. I don't think I would use their services again, especially with the various options that are out there for moving companies. The experiences I had did not impress me too much.
11 years ago (04-06-2014)
Horrible experience,one man operation they didn't pick what they're suppose too with the excuse that they don't have enough space, no boxes ,good think we boxed everything our self's he only have duck tape,the gentleman at the office screams at people thinking he will intimidate or make you snap to have an excuse of they're unprofessional job, I have no idea how they can be on Business. this is what our Heroes in the Military Deserve???
11 years ago (25-08-2014)
DO NOT TRUST ATLAS OR DEERFIELD MOVING AND STORAGE!!! They completely screwed us over 2 DAYS BEFORE our scheduled move costing $8,100, moving 20,000 lbs of our entire house, 750 miles away. So this was a BIG DEAL and not like we could easily find someone else just like that! The explanation I received was "there is no truck for you. I don't know what to tell you". Very nonchalant and flippant and offered NO other solutions! BE WARNED...DO NOT TRUST THEM!!
14 years ago (13-07-2011)
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