First Convenience Bank

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Address: 600 Hewitt Dr, Waco, TX 76712, USA

Phone: (254) 554-6699

Website

State: Texas

Zip Code: 76712

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Reviews

Why isnt it letting me start an online banking so i can check my account online instead of having to call my card just to see how much is on my card and in ny bank... Its really irritating.

 9 years ago (25-05-2017)

If I could give them less than 1 star I would. 

Honestly, unless this is your last resort, DON'T make an account here. The location at the Walmart on Franklin Ave is better customer service wise than this Hewitt Drive location, but all that aside for a moment, when making an account they give you 2+ sheets of fees/charges. Need to call to make an inquiry? That's listed with a fee (I think its $3, but I've since lost the sheet). Dont use your debit card enough or don't keep a certain amount of money in your account at any given time? $11/ a month. If you're not careful the added fees can easily turn into overdraft fees ($30 per day), which I guess is part of the business model. I chose this bank because I was young and impatient and didn't look into it, and the hours Are convenient, but for convenience you have to endure  insane fees & the worst customer service.

Like, if everyone in your life treats you fairly and you don't have anyone treating you like crap, and you WANT to be treated like crap by someone who also holds all your money, this location is the place to go! Honestly I've been with these people for 5 months and the only person there who's worth a damn is Lakrisha. She's the only one up there who'll treat you like a person, everyone else acts like you're some kind of gutter monster who crawled out of a manhole and asked for assistance with a blowout as well as $20 for gas money home. Okay, I'm trying to be funny. No, they treat you like dog crap stuck to the bottom of their shoe. It really is that simple. The white boys up there are the worst (I'm white, just don't know how else to describe these two guys). One is named Derrick but I'll find out the other's and edit it in. So just steer clear of them if you have to go here. The supervisor/manager/ boss lady is probably the reason for everyone's gross attitudes, like she literally yelled at me today (and the whole encounter just ended with me having to drive across town to do what I needed to do at the Franklin location where I was in and out with NO PROBLEMS!), and just is not a friendly person? I don't know if she just has like, a really Rough personality but she could probably fight a biker and win. Like that's cool for a TV show but like?? Someone to deal with when cashing your check?? Not so much. So avoid her too. Really just avoid this bank if you CAN, but if you HAVE to use it just go the the one on Franklin 

Anyway I tried to make this funny to give anyone reading a laugh or something but basically I'd die and go to hell before coming back to this location. Like, humor is a great defense mechanism but these guys had me shaking earlier I was so upset, and life is too short to deal with that from your bank. Your gross uncle who antagonizes you every thanksgiving with his wildly opposing political views, maybe. But your bank?? The only reason I'm keeping my account is because it's a $25 fee to close before a certain time period, I don't rack up any fees anyway, and I don't want to reward this crappy bank for being crappy. I'll move on eventually but in the mean time I'll be griping to everyone I know about how rude and crappy and just mean these jerks are

 10 years ago (15-04-2017)

Terrible ! They give you false information and are VERY RUDE AND HATEFUL !

 10 years ago (17-04-2017)

This is the best bank I ever banked with... Business and personal .. I really recommend it to every body ..

 11 years ago (20-03-2016)

Love this branch!

 11 years ago (17-01-2016)

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