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Reviews, get directions and contact details for Fit2Run, The Runner's Superstore

Fit2Run, The Runner's Superstore
Address: Suite 109 23190, Fashion Dr, Estero, FL 33928, USA
Phone: (239) 947-2786
State: Florida
City: Estero
Zip Code: 33928


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Had to order a pair for delivery as they didn't have my size in the color I wanted. Sales Associate who worked with me for over an hour ordered the WRONG size shoe. Called to get help and had to wait for GM / DM to call me back. She was nice and said they would send a new pair out and I could ship the wrong one back. That was over a week ago. Called today wonder what was up, no response... I have now waited over 2 weeks for a pair of shoes that I could order for the same or less money online. Now I will have to drive an hour to return these shoes to the store. The worst part in all of this is that I feel like nobody really cares about my problem, a problem they created. Sales Associates are neither trained nor empowered to make decisions to help their customers, and sadly Management is too busy apparently to follow up on issues. When I told the Sales Rep on the phone today that I intended to return my purchase (and these folks are NOT cheap) all I got was, "yeah I can see that." I am glad you don't need my money or my support of your business. Update: I received a call after posting this review and Fit2Run's customer service department worked with me and store Management to resolve my issue. Overall I believe they treated me fairly and I look forward to visiting the store again.
7 years ago (09-01-2018)
Store associates were knowledgeable and helpful. Prices were very reasonable.
8 years ago (26-12-2017)
Visiting FL on a work trip and found Fit2Run by chance. I've been looking for a solution to overpronation at stores in my home state of New Mexico with no luck. What a wonderful experience to talk to a very experienced runner with the tools to verify the problem and offer intelligent solutions. Great experience in Fit2Run. I recommend them to anyone who is looking for quality product backed by great customer service.
9 years ago (23-06-2016)
I have not been into running for very long, but a friend suggested I try out Fit2Run. I walked into the store looking for a shoe and had no idea where to begin. The staff immediately helped me find what shoe was best for my running style. I was able to learn about GAIT analysis through the machines placed in the middle of the store, and was fitted into a running shoe that was more than comfortable, it felt like walking on a cloud. I went running the next day and felt amazing when I had finished, with absolutely no knee pain. The store also carries a GREAT variety of running products from gels, to strollers, to clothes, and much more. This is a great place for all things running, even if you do not know where to start they will help you out.
11 years ago (10-10-2014)
I purchased a great pair for shoes, the Asics GT-2000. The salesperson was very knowledgeable & made the experience very pleasant. I highly recommend Jeannette
9 years ago (04-05-2016)
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