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Follett's Bookstore at Gateway Community College

  1. Downtown
  2. Connecticut Book Store

Reviews, get directions and contact details for Follett's Bookstore at Gateway Community College

Address: 20 Church St, New Haven, CT 06511, USA
Phone: (203) 865-5614
State: Connecticut
Zip Code: 06511


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This is easily the worst store I have ever been to. The staff are rude, have no idea what they are doing, and clearly don't care. The store itself is a complete mess, with few signs and no clear walk-walk. I would never have bought a thing here if I had any choice in the matter, but since I had to use financial aid, I had no choice but to deal with a staff whose idea of professional conduct does not stand up to even modest scrutiny. I worked retail for over two years and I would have been fired if I acted like the workers in this store. Don't waste your time here if you have another option.
7 years ago (28-11-2017)
Worst college book store ever! I have a four year degree and have taken several extra college courses to further my career. This bookstore is the worst. I have never experienced such a disaster before. My job pays for everything as a third party. I submitted all of the paperwork. The bookstore only had to call to verify if there were any questions. The college is great and was able to process everything right away. The book store on the other hand has had my paperwork, but never set up the account now weeks after when they said it would only take a day. They had all of the books required for my classes when I first started this process and now they are all out of stock. Should have just bought them online in the beginning! Prices are cheaper online even when you get the books the next day. Save yourself the headache, buy your books online.
7 years ago (06-09-2017)
Disorganized, disheveled, poorly staffed, unable to fill book order. Called ahead person on phone gave inaccurate information. Best bet order your books online so you will get them on time and it'll be cheaper.
7 years ago (06-09-2017)
Unprofessional employee service, I would not recommend this store to anyone. I'd rather show up to class empty handed for a week while my book arrives in the mail then spend any money here.
7 years ago (13-09-2017)
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