Forever 21

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Forever 21

Address: 100 Main St #221, White Plains, NY 10601, USA

Phone: (914) 289-0910

Website

State: New York

Zip Code: 10601

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

I had to click a star to post this comment but I give this store zero stars.  They have zero customer service.   Worst managers, terrible return policy.  Shame on them.  Shame on Greg the manager.  Please learn how to speak with customers, Greg (who cannot give his last name...).  Shame on the telephone customer service reps who disconnect calls after the customer waits for over ten minutes to troubleshoot a return.  Shame on the corporate office for not allowing customers to return online orders in the store.  My experience was so bad I wouldn't believe it if someone told me about it.  I know I'm not alone - mail your comments to the corporate offices: 3880 N. Misson Rd. Dock H4-1, Los Angeles,  CA 90031.  Also, comment on Twitter, @Forever21

 8 years ago (27-12-2017)

I'm so annoyed right now. I bought clothes online and shipped them here I have called a million time and no one has answered. I've tracked the shipping number for the last week, maybe more and all it says it shipped. I just want to know if the store has it. They should really answer the phones. Just bad customer service.

 8 years ago (11-10-2017)

DO NOT GO TO THE ONE IN THE GALLERIA 
NO CUSTOMER SERVICE SKILLS
CHILDREN RUNNING THE STORE AND THE STORE IS SOOO SLOPPY 
PLEASE GO TO ANY OTHER FOREVER 21

 8 years ago (28-10-2017)

This store is pretty clean for the most part and sells all different style clothing.

 8 years ago (06-11-2017)

I brought a jacket there in September of 2017 and in October of 2017 already the button came off and my pocket is ripped! It’s really sad because now I have to throw it away after I brought it last month smh.

 8 years ago (31-10-2017)

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