Ritani LLC Corporation

Reviews, get directions and contact details for Ritani LLC Corporation

Address: 30 Dr.Martin Luther King Jr Blvd, White Plains, NY 10601, USA

Phone: (888) 974-8264

Website

State: New York

Zip Code: 10601

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Reviews

We purchased an engagement ring from Ritani and within a few months we noticed a crack in the band. Ritani informed us it was our fault the crack was there and that we would be charged to fix it. Fine. They fix it and send it back to us and shortly after the crack reappears! Ritani informs us that now, our ring is unrepairable and must be replaced. WHAT?! On top of that, they stated WE WOULD HAVE TO PAY FOR IT because it doesn't fall under manufacture warranty. Ok, so we had several reputable jewelers (including jewelers that sell the Ritani brand) who examined the ring and stated that the crack was due to POROSITY and bubbles forming during the manufacturing process WHICH IS A MANUFACTURER'S DEFECT AND WHICH SHOULD BE COVERED UNDER MANUFACTURER'S WARRANTY.  One of the jeweler's, CD Peacock, even called Ritani on our behalf to inform them of this!  When brought to Ritani's attention, they denied it and still claim that the crack is our fault and we must pay for a replacement. You have been warned.

 7 years ago (06-09-2017)

Amazing is an understatement!!! Great Service and high quality product

 8 years ago (24-04-2017)

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Reviews, get directions and contact details for Ritani LLC Corporation

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