FORUM Credit Union

Reviews, get directions and contact details for FORUM Credit Union

Address: 791 S State Rd 135 a, Greenwood, IN 46143, USA

Phone: (317) 558-6000

Website

State: Indiana

City: Greenwood

Zip Code: 46143

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

This is hands down the WORST Credit Union I've ever had to deal with.  We had a car loan through them and the car was totaled.  Our insurance contacted Forum about sending a check, Forum consistently messed up the entire process.  They sent the payoff information to the wrong account, they refused to talk to the insurance company in spite of a vehicle Power of Attorney in place.  They called us every two days once the account was past due IN SPITE OF NOTES ON THE ACCOUNT STATING WHAT WAS GOING ON.  A 'supervisor' told us she would call the insurance company, and then when they called us two days later about collections they told us she somehow 'couldn't get a hold of them'.  Because, you know, national insurance companies just ignore their phones on the regular.  They told us 'oh it will ding your credit after 30 days past due', and then sent the account to collections after less than two weeks.  This is an abysmal Credit Union and everyone should stay as far away as possible.

 7 years ago (06-02-2018)

such friendly staff... always willing to help you.. never have to wait long for service. Great bank!

 7 years ago (17-12-2017)

Very helpful and friendly staff! Great customer service. I've been a member for almost 10 years and I can't think of a single complaint.

 8 years ago (08-07-2017)

Terrible service, want to charge me to make a payment to an auto loan through them, but there online accounting doesn't work properly so the customer gets the raw deal. I will never bank with forum again after this. Charge $18 to make payment in the bank and $10 over the phone. The online is a $1 fee but never works. Avoid this place like the plague

 8 years ago (16-06-2017)

Friendly bankers

 8 years ago (30-03-2017)

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FORUM Credit Union

Reviews, get directions and contact details for FORUM Credit Union

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