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Reviews, get directions and contact details for Frank Nicodemus Castle Cadillac

About

Dedicated to the restoration and preservation of classic Cadillac Restoration and Parts. http://www.facebook.com/pages/Frank-Nicodemus-

Story

Over 51 years collecting and restoring classic Cadillac's. Appraiser, Licensed and Bonded. Member of NADA Advisory Board.

Mission

We strive for continued excellence. We believe that the car restoration industry is built on trust and our worldwide reputation for perfection and integrity is incorporated into everything we do.

Products

Restore classic Cadillac's, classic cars and antique trucks. Sell classic Cadillac parts and accessories.

Address: 1090 NY-376, Wappingers Falls, NY 12590, USA
Phone: (845) 462-8000
moc.sumedocin-knarf@ofni
State: New York
Zip Code: 12590


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Reviews
Looks like I will be going somewhere else. I appreciate the advice. Sounds like you need to take care of your customers better. Pretty pathetic. Perhaps you would have more paying customers if you had better customer service. It is quite unprofessional in my eyes to hang up the phone on someone mid conversation (because they aren't a "paying customer" yet). I do not appreciate being treated in that manor and it appears to be a repeated issue by you. Some of the other reviews on here are quite disturbing and it seems to be a direct reflection on your demeanor. You should learn to treat people with common decency. I found another shop in the area that is respectful and customer friendly, I am happy to give them my business. My advice would be to take the time to listen to your customers and treat them like human beings.
9 years ago (03-06-2016)
Horrible work by horrible people. These people have done some of the worst work I have ever seen on cars, what a joke!. This guy will Rob you for everything you have ....biggest scam artist going! If you decide to use these sad excuses of people make sure you have a lawyer handy. On a customer service based level they are no different, a miserable old man and his RUDE wife, it is amazing how these people are still in business....they should be shut down for good!....BEWARE! P.s.. hey Frank, it's not your ex wife! Nice try though buddy! Like I said BEWARE this guy and his wife are miserable people who have no idea how to treat others,...what goes around comes around Frank remember that!
9 years ago (24-08-2016)
I wish I could give you zero stars. Your work is bare minimal and over priced. Your customer service is disgusting and I'm dumbfounded how you even run a business. I don't normally take the time to write a review unless i am very impressed with a business. I made a special exception for you because I am so horribly repulsed by how you compose yourself and disrespect your customers. I hope this review helps even one person stay away from this terrible place.
9 years ago (21-10-2016)
Frank Nicodemus and Chris Semke, you guys rock! I first met Frank Nicodemus in 1998, when I came down to his former company, FEN Enterprises of New York, Inc., in Wappinger Falls, New York. Frank showed me his restoration facility and the different steps that are taken when a Cadillac was in the restoration process. I was very impressed with his commitment to perfection. I had heard his reputation about being a perfectionist but I truly witnessed it for myself. The final completion of my car was nothing less than a work of art. Frank and Chris Semke patiently worked on my 1960 Cadillac Coupe deVille. My car color of York Blue is so gorgeous! I have won Junior and Senior A.A.C.A. the "Rolling Sculpture" award in 2012 at Saratoga Automobile Museum. I now own a beautiful Cadillac that my family can enjoy riding in. I highly recommend Frank Nicodemus and Chris Semke for all restoration, classic car appraisals, and all of the facets of a classic Cadillac.
9 years ago (27-10-2016)
I have conducted business with Frank Nicodemus in all aspects of a classic restoration facility: Sales, Service, Consignment and Storage. I brought two of my 1968 Cadillac coupe deVille convertible vehicles for servicing and one for consignment. Frank sold one car for me. He stored my 1976 Cadillac Eldorado convertible for me this past winter ensuring its safety. Frank Nicodemus is an honorable businessman on all levels; when Frank gives you a quote about your car, that is what it is – he doesn’t give you a sales pitch. He doesn’t try to talk you into something that your car doesn’t need. In all of my business dealings with Frank and his staff (Chris Semke and Sandra Nicodemus) I have had no worries or woes. I feel very fortunate to know and to conduct business with Mr. Frank Nicodemus and Castle Cadillac.
9 years ago (16-07-2016)
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