Frankenmuth Travel Service

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Address: 459 N Main St, Frankenmuth, MI 48734, USA

Phone: (989) 652-9977

Website

State: Michigan

Zip Code: 48734

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Reviews

I would have liked to give a good rating, however in the end their customer service is not good and didn't deserve anything higher than 1. I booked my honeymoon through Superior at the Frankenmuth location and thought everything was great. Long story short, they spelled my name wrong on the boarding passes and booked a horrible resort for our honeymoon. We switched resorts, wasted a day, had to pay out of pocket for the taxi to the new resort (after being told by our agent that we would be reimbursed when we got home) and all we received was a measly credit voucher (which was from Delta) for a future trip. The travel agent and the supervisor admitted they had guilt and sympathy but wouldn't try to resolve the problem. Very disappointing and will not go through Superior again.

 9 years ago (08-06-2016)

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Frankenmuth Travel Service

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