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Reviews, get directions and contact details for Fred Smith Plumbing & Heating

About

Since 1914, our reputation has been built on high quality, fairly priced service and an impeccable attention to detail in plumbing and heating services.

Story

There are many reasons why New York’s premier residential buildings, institutions and private schools rely on Fred Smith Plumbing and Heating. Since 1914, our reputation has been built on high quality, fairly priced service and an impeccable attention to detail. On doing a job right the first time and doing it neatly. On never having to make excuses. We have over 120 trained professionals on staff and when you call Fred Smith, you always get a real live plumber on the phone—not a receptionist, or worse, an answering machine. Since we’re right in Manhattan, (something few of our competitors can say) we can always be there fast.

Address: 1674 1st Avenue, New York, NY 10128, USA
Phone: (212) 744-1300
moc.gnibmulphtimsderf@ofni
State: New York
City: New York
Zip Code: 10128


Opening Hours

Monday: 6:30 AM – 5:00 PM
Tuesday: 6:30 AM – 5:00 PM
Wednesday: 6:30 AM – 5:00 PM
Thursday: 6:30 AM – 5:00 PM
Friday: 6:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Showed up to fix toilet seal, removed it and found old seal disintegrated. Then said "I have to leave now, I'll come back tomorrow to finish." The toilet was on a tarp, in the middle of our bathroom! I couldn't make this up. Instead, I said no, you need to finish today. He called, and a replacement plumber, (who was excellent) finished the same day. Quirky? I hope so.
7 years ago (16-03-2018)
The absolute worst experience I have ever had. After booking an appointment over a week ago they were supposed to come to help to see if I had a leak in my apartment. They gave me a window of between 10-2pm so I had to take off from work. At around 10:45 I called to get a better estimate of when they thought they would come. I was put on hold and then told that their regular building clients come first and they wouldn’t be able to come today nor would they be able to come for the rest of the week. I explained that I booked it over a week before and was a paying customer and that no one had bothered to call to tell me this. I was losing a day at work to sit at home and wait for them and they didn’t have the courtesy to call and tell me they couldn’t come. Awful company. Stay away.
7 years ago (06-02-2018)
My experience with Fred Smith Plumbing was excellent. Chris, Devon and Ricardo were professional, knowledgeable and very neat. What a relief to finally find a reliable plumbing company in Manhattan.
7 years ago (06-02-2018)
I called Fred Smith to help with some plumbing issues I was having at my kitchen sink on the Upper East Side. After describing my situation over the phone, the dispatcher told me he would call me back with a proposed appointment time (because they juggle a lot of emergency work, they did not want to set an appointment right away). Not too long after the initial phone call, an appointment was set up. The plumber showed up on time and got the job done with no problems. I was most impressed with how polite he was and how careful he was to clean up and not leave a mess. I highly recommend Fred Smith!
8 years ago (25-05-2017)
Infuriating at best. Crooks. They billed me for the time they spent bidding on a job that they "could not do". The billed my building for the time so that it appeared on my maintenance bill. Think twice and then think again before you call this company.
8 years ago (25-08-2017)
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