Friendly's

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"Casual dining restaurant serving signature ice cream and indulgent treats alongside a variety of American classics like burgers, salads & melts."

Address: 54-56 Main St , Florence 01062, MA, US

Phone: (413) 584-1772

State: MA

City: Florence

Zip Code: 01062

Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews

Great service and menu for this branch! Accepts credit/debit. Has a coat hanger. Love the good for 2 diner like table & chairs. Ample parking space. Has a takeout booth for their famous ice cream. Clean and good smelling bathrooms. For women bathroom has a baby changer placeFood: 5/5

Cream was absolutely delicious, however, I am incredibly parched and our server is yet to return. My daughters milkshake was mad watery is the only cream issue we had tonight :. As well, there are no salt and pepper shakers at our table. Thankfully, I’m used to lacking flavor because my husbands cooking is horrible Lol!. I have to eat my friendly frank without salt and pepper tonight I guess. But that ok! I drove all the way from South dakota to hunt then experience this friendlys and after a long day of hunting, I am disappointed. After spending all day on the hunt in the woods in the hopes to provide food for my family, I just wanted a solid cream experience. Cream had solid flavor but the service put a bad taste in my mouth. I was just trying to celebrate gypsy roses release from prison after my hunt with a friendly frank and some cream. All I can really say is that I hope they’d give gypsy better customer service. #gypsyisfree #creamwasyummy #servicewasbad #hunting

Let's just start from the beginning. Pulling up, this little Friendly's is in a charming little neighborhood in a cute little building.  Plenty of parking and easy to find the entrance.  Our server, Eliza, greeted the 8 of us at the door. While she was getting the menus another employee possibly the manager got our table ready.  Eliza was super friendly. The clam strips were great.  BEST COLESLAW EVER!  ORDER A SIDE OF THAT WITH ANYTHING YOU GET TO GET THAT AUTHENTIC FRIENDLY'S FLAVOR.  Friendly's is a classic, and I hope they have many years ahead of them.

Recently, I ordered Friendly's for delivery. I was really happy with the quality of the food.  The ice cream options are really good, and happily they don't melt in transit. Pricing was commensurate to food quality and portion sizing. All in all, it's a very nice local dining option for eating in or delivery.

Just received delivery from Friendly's in Florence,  it was very disappointing! First it came 15 minutes earlier than ordered and then opened our sandwiches and onion strings and all was cold! We live a  couple of miles away so that shouldn't happen! Will not be ordering again until we get over this disappointment!Food: 2/5

We ordered the Bacon Cheeseburger. We even paid an extra $2.49 for extra bacon and this is what we got. We also ordered the Jammed up burger, paying extra for a second patty. There was no extra patty. Also, the fries were cold. Very disappointing. Hopefully the ice cream we ordered is better than the food.

This location has gone down hill real fast. I used to frequently visit here and the waitresses and manager were phenomenal. Now it's terrible, I've tried to give them the benefit of the doubt but this will be my last visit.  A month ago I was handed a friend z that was half full, they forgot my soda and the icecream so after waiting I just took the friend-z as it was. Today see attached the photo of my wrap and fries which were thrown I'm a plastic bag and dumped everywhere and handed to me. I won't be surprised when this location closes soon too.

Burger was delicious definitely hit the spot. Would post a picture of it but I ate it too fastFood: 5/5

I’ve been here and ordered from here many times over the years. The food is up to par with any other friendlys location.  This location is entirely staffed by seemingly like 6 people, they all are quite young and work so diligently, it’s quite impressive.  You should be tipping these lovely workers  generously. The staff aren’t paid much and you should take pride in helping to care for hard working kids.  They clearly are doing the best the can keeping this friendlys alive which, as a new englander, I see as preserving history.  Go to friendly’s while they’re still around! Someday they won’t.  Parking: It’s generous and free  Kid-friendliness: Seemingly after school children dine here without adults which is cute but I hope their parents remind them to tip  I know I was bad at that as a kid  Wheelchair accessibility: There is a ramp. It does go up to a 90 degree turn tho. There’s also an outdoor window for pickups and orders which could be beneficial for someone with limited mobility.

While waiting for food, a mouse ran through the dining room, under our table, and into the kitchen.  We left without eating.

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